The requirements for this program of study are effective beginning the semester shown above. If you began working on this program before the effective semester, you may not be affected by the changes. Consult with the program contact person or the department chair to determine your eligibility to complete the program under previous requirements.
Upon successful completion of this program, the student will be able to:
The Business Management Certificate of Achievement is designed for students who are or will be working in a supervisory capacity. The coursework provides students with a broad foundation of information related to current supervisory issues, as well as the ability to practice with "hands-on" experiences. Students learn how to deal with employee issues in topics such as human resource management, mediation of conflict, and interviewing. Students learn to work with peers, through such classes as Effective Decision-Making, Managing Workgroups, and Managerial Leadership. Having completed the coursework, students are prepared for a range of issues dealing with managing people and building teams within an organization.
Possible job titles include: Retail Store Manager, Restaurant Manager, and Manufacturing Supervisor.
- Apply necessary skills required for managing the complex human interactions and employee performance issues required of supervisors and managers;
- Demonstrate analytical, quantitative, and decision-making skills necessary to manage a complex organizational setting;
- Demonstrate communication and presentation skills, both in written and oral formats, required of supervisors and managers; and
- Recognize and apply appropriate management and leadership principles needed to efficiently and effectively meet objectives in a diverse and fast-changing organizational setting.