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Term Effective:
Summer 2025
The requirements for this program of study are effective beginning the semester shown above. If you began working on this program before the effective semester, you may not be affected by the changes. Consult with the program contact person or the department chair to determine your eligibility to complete the program under previous requirements.
Description:
The Hospitality Management certificate of achievement provides a solid base of world-class customer service training, supervisory skills and industry-specific topics. The classes are tailored to meet the needs of enrolled students while teaching the latest trends in the hospitality industry. In addition to the skills and knowledge of working in a hotel, this program provides the student with the expertise to guide tourists to the many tourist attractions including restaurants, wineries, historical sites, arts, culture, events and activities of Sonoma County.
Upon successful completion of this program, the student will be able to:
- Demonstrate analytical, quantitative, and computer skills necessary to work in the hospitality field;
- Apply necessary skills required for managing the complex human interactions and communication that takes place in the hospitality industry; and
- Demonstrate the ability to effectively provide customer service to clients.
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