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Office Assistant Certificate Business Total Units: 16
A newer version of this program is available. View the latest version here.

Catalog rights may apply, see a counselor for more information.

Term Effective: Fall 2011


The Office Assistant Skills Certificate prepares the student for employment in a clerical-type position. Students may complete the program in less than two semesters. Most of the courses required of this certificate program will count towards the requirements of higher level certificate programs in this department.

A unique aspect of this program is the integration of 21st Century workforce skills emphasizing communication, teamwork, project management, problem-solving, and systems development. Students not only receive the technical training they need to qualify for clerical employment in an office, but also receive training in the soft skills that are highly sought after by business and industry.

Numerous clerical office positions are available in every occupational field. The titles for the positions will vary. Students should compare the skills sets obtained in the courses with the job descriptions. Students desiring more advanced skills may pursue the Administrative Assistant Certificate of Achievement. Students completing the Office Assistant Skills Certificate will have fulfilled a portion of the Administrative Assistant Certificate of Achievement.

More information about the program can be found at the Business Admimistration Department website.

Program Student Learning Outcomes

Upon successful completion of this certificate, the student will be able to:

  1. Use a word processing program to complete business documents and projects;
  2. apply correct grammar, punctuation, and spelling in business documents and correspondence;
  3. use critical thinking, problem solving, interpersonal, and collaborative skills to complete work independently or in a team in an ethical and professional manner;
  4. use integrated math computational skills to solve a variety of business applications such as inventory, payroll, calculating interest, and budget monitoring; and
  5. complete office tasks such as filing, providing customer service, using telephone techniques, and entering data in software programs.

Recommended Sequence of Courses

Students interested in a suggested order for taking classes in this program, can view the recommended course sequence.

Program Requirements:

The requirements for the Office Assistant Certificate program are:

  • Complete 16 units from
    • Office Assistant Requirements

Office Assistant Requirements - complete 16.00 units
BGN 71 Business English3.00
BGN 81 Business Math Skills3.00
BGN 102 Typing-Skill Building1.50
BGN 203 Self-Paced 10-Key Numeric Keypad0.50
BGN 204 Electronic Calculator0.50
BOT 56A Workforce Issues for Business Professionals3.00
BOT 56B Career Planning for Business Professionals1.00
BOT 172 Basic Filing, Self Paced0.50
Complete any combination totaling at least 3.00 units from the following:
CS 60.11A Microsoft Word, Part 11.50
CS 61.11A Microsoft Excel, Part 11.50
CS 63.11A Microsoft Access, Part 11.50
CS 65.11 Microsoft Office3.00

Term Effective: Fall 2011

The requirements for this program of study are effective beginning the semester shown above. If you began working on this program before the effective semester, you may not be affected by the changes. Consult with the program contact person or the department chair to determine your eligibility to complete the program under previous requirements.

Term Inactive: Fall 2013

Previous Versions:

Office Assistant - effective Fall 1981

Course Prerequisites and Advisories:

Courses in a program of study may have prerequisites or advisories; that is, courses that must or should be completed before taking that course. Please check for prerequisites or advisories by clicking on the course numbers in the Program Requirements section.

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(707) 527-4833