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At the conclusion of this course, the student should be able to:
1. Discuss the characteristics of an ideal employee.
2. Identify personal interests and strengths.
3. Match opportunities to personal skill sets.
4. Communicate effectively during interpersonal interactions.
5. Define the workplace roles of supervisor, co-workers, and colleagues.
6. Explain and demonstrate how to work effectively as part of a team to accomplish work goals.
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I. The Ideal Employee
A. Employer-specific strengths
B. Matching interests to work opportunities
C. Ethical behaviors in the workplace
D. Proper behavior in the workplace
E. Effective workplace communication
II. The Ideal Employer
A. Workplace expectations
B. Employers' communication style(s)
C. Leadership and management style(s)
D. Asking questions to elicit direction and guidance for assigned tasks
III. Working Effectively with Others
A. Team dynamics and goals
B. Collaboration with team members and supervisors
C. Self-advocacy in the workplace
D. Opportunities to learn
E. Receiving and utilizing criticism and critical feedback
F. Seeking assistance when necessary
IV. Building Working Relationships
A. Roles and responsibilities of supervisors, co-workers, and colleagues
B. Communication for relationship maintenance
C. Balancing business needs with interpersonal relationships
D. Appropriate conversation with colleagues about non-work-related issues
V. Active Listening
A. Dynamics of active listening
B. Identifying important information
C. Respecting the opinions of others
VI. Effective Speaking
A. Dynamics of clear communication
B. Communicating important information
C. Verbal versus non-verbal communication
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing 0 - 0% |
None | |
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving 0 - 0% |
None | |
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations 55 - 100% |
Role-playing, scenario analysis, assessment of soft skills for the workplace | |
Exams: All forms of formal testing, other than skill performance exams. | Exams 0 - 0% |
None | |
Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category 0 - 45% |
Strengths assessments; active participation and attendance | |
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Instructor and department prepared materials