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Upon completion of the course, students will be able to:
1. Set objectives for a digital marketing campaign
2. Create a coherent digital brand and story platform
3. Create and produce online content
4. Use the major types of inbound and outbound digital marketing
5. Create and maintain an ongoing customer relationship
6. Convert customer interest into a desired marketing action
7. Use A/B testing and analytics to analyze and refine campaigns
8. Use data in an ethical and sustainable way
9. Know where to find resources for continued education and certification
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I. Introduction
A. Examples of successful digital marketing
B. The digital marketing funnel
C. Setting objectives.
D. Key Performance Indicators (KPIs)
II. Your Brand
A. Branding
B. The mission and the target audience
C. Story platform
III. Online Content Creation and Production
A. Prototyping tools (i.e. Canva)
B. Content Management System (CMS) (i.e. Wordpress)
C. Social media platforms (i.e. Facebook/Instagram, etc.)
IV. Inbound Marketing: How Customers Find Your Brand/Product
A. Paid advertising platforms (i.e. Google Ads)
B. Search Engine Optimization (SEO)
C. Content marketing
V. Outbound Marketing: Finding Customers
A. Email marketing
B. Paid ads
C. Contextual ads
D. Lookalike audiences
VI. Maintain an Ongoing Customer Relationship
A. Capturing names and data
B. Email, promotions, offers, quizzes
C. Social media, blogs, Content marketing
VII. Convert Customer Interest into Action
A. Social media conversion campaign
B. Landing pages
C. Promotions, offers
VIII. Measure Campaign Success
A. A/B Testing
B. Analytics
IX. Ethics and Sustainability
A. Using data responsibly
B. Maintaining sustainable and ethical relationships with customers
X. Developing as a Digital Marketer
A. Tutorials (i.e. Google/Facebook)
B. Industry research (i.e.Hootsuite)
C. Learning platforms (i.e.Lynda.com, Udemy)
D. Certification Programs
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Instructor prepared materials