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The students will:
1. Examine employment opportunities for QUALIFIED professional office
support staff.
2. Collect and compare classified ads for specific occupational titles
in Sonoma and San Francisco counties.
3. Utilize library, career center, and business as sources of
information.
4. Analyze and evaluate office careers for market trends/employer
expectations.
5. Identify office careers of interest.
6. Participate in pre-employment activities.
7. Develop interviewing skills through review of typing questions,
development of answers and questions to ask, and participation in
interviews.
8. Compose interview follow-up letters.
9. Formulate a marketing plan for securing employment in today's
competitive market including preparing a personal inventory and
resume.
10. Identify and plan career advancement/promotions.
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1. The employment process.
A. Looking for the perfect job.
B. Understanding the process.
C. Using a wide range of communication fields.
D. Analyzing yourself.
E. Researching career fields and job opportunities.
F. Organizing your materials.
G. Knowing what employers are looking for.
2. Resumes.
A. Developing a resume that works for you.
B. Avoiding common errors.
C. Tailoring your resume to the job.
D. Identifying resume types.
E. Making a good impression.
F. Handling special problems.
3. Applications.
A. Completing the form.
B. Making a favorable impression.
C. Preparing a letter of transmittal.
4. Job interviews.
A. Preparing for different types of job interviews.
B. Dressing for the interview.
C. Establishing two-way commication with interviewers.
D. Developing verbal and nonverbal communication.
E. Overcoming communication barriers in interviews.
F. Sending and receiving nonverbal messages.
G. Sending and receiving verbal cues.
H. Handling problems and difficult questions.
5. Pre-employment inquiries.
A. Recognizing legal vs. illegal inquires.
B. Handling illegal inquiries.
6. Interview followup.
A. Sending a thank-you letter.
B. Keeping in touch.
7. Career Opportunities.
A. Employer expectations.
B. Salaries and fringe benefits.
C. Guest speakers.
D. Overview of employment projections.
8. Educational requirements and training.
A. Review of BOT certificate program.
B. On-the-job training programs.
C. In-service courses/seminars.
9. Career advancement/promotion issues.
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Business Communications by Mary Cullinar