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Upon completion of the course, students will be able to.
1. Identify and seek opportunities to update technical and soft skills necessary in a competitive
work environment.
2. Apply current knowledge and skills in the workplace.
3. Apply problem-solving techniques in a variety of workplace situations.
4. Use critical thinking skills in the problem-solving process.
5. Use creativity and spontaneity in the problem-solving process.
6. Demonstrate self-control and a positive attitude in the workplace.
7. Identify and maintain a well-groomed, professional appearance in the workplace.
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I. Learning in the Work Environment
A. Defining minimum skill requirements
B. Recognizing opportunities to gain new skills
C. Applying new knowledge and skills in the workplace
D. Improving job performance
II. Learning Strategies
A. The learning process
B. Acquiring and using new information
C. Focusing on and practicing one new skill at a time
D. Preparing for new learning experiences
E. Being willing to ask for help when needed
III. Problem-Solving Strategies
A. The decision-making process
B. Recognizing new approaches to problem-solving
C. Generating creative solutions to issues in the workplace
D. Addressing ambiguity in the decision-making process
IV. Dealing With Change
A. Understanding the role of flexibility in a positive work environment
B. Identifying new opportunities in the midst of change in the workplace
C. Generating creative solutions to overcome anxiety about change
D. Monitoring and correcting performance
V. Professionalism in the Workplace
A. Interacting with co-workers and customers
B. Understanding self-management in the work environment
C. Demonstrating self-control at work
D. Maintaining a professional appearance
VI. Positive Attitude
A. Understanding the effects of attitude in the workplace
B. Maintaining a positive attitude
C. Balancing work and life commitments
| Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing
30 - 40% |
| Short answer essays; short responses; pre- and post-assessment | |
| Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving
10 - 20% |
| Scenario analysis | |
| Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations
10 - 20% |
| Role-playing | |
| Exams: All forms of formal testing, other than skill performance exams. | Exams
0 - 0% |
| None | |
| Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category
30 - 40% |
| Active participation and attendance | |
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Instructor prepared materials
Tools for Workplace Success. McGraw-Hill Education. 2012