12/11/2024 1:06:22 PM	ADLTED 756 Course Outline as of Summer 2017	New Course (First Version)
CATALOG INFORMATION
Discipline and Nbr:  ADLTED 756	Title:  MANAGING SMALL BUSN
Full Title:  Managing a Small Business
Last Reviewed:2/13/2023

Units		Course Hours per Week			Nbr of Weeks	Course Hours Total
Maximum	0	Lecture Scheduled	0		6 max.	Lecture Scheduled	0
Minimum	0	Lab Scheduled	3.00		3 min.	Lab Scheduled	18.00
		Contact DHR	0			Contact DHR	0
		Contact Total	3.00			Contact Total	18.00
		Non-contact DHR	0			Non-contact DHR Total	0

Total Out of Class Hours:  0.00

Total Student Learning Hours: 18.00

Title 5 Category:  Non-Credit
Grading:  Non-Credit Course
Repeatability:  27 - Exempt From Repeat Provisions
Also Listed As: 
Formerly: 

Catalog Description:

This course is designed for students who are interested in improving and growing their small business. Topics will cover the responsibilities of being a small business owner, including: leadership development, business dynamics, sales and service, finances and human resources.

Prerequisites/Corequisites:

Recommended Preparation:

Limits on Enrollment:

Schedule of Classes Information
Description:

This course is designed for students who are interested in improving and growing their small business. Topics will cover the responsibilities of being a small business owner, including: leadership development, business dynamics, sales and service, finances and human resources.

(Non-Credit Course)
Prerequisites:
Recommended:
Limits on Enrollment:
Transfer Credit:
Repeatability:27 - Exempt From Repeat Provisions

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:		Effective:		Inactive:
Area:
CSU GE:	Transfer Area			Effective:	Inactive:
IGETC:	Transfer Area			Effective:	Inactive:
CSU Transfer:		Effective:		Inactive:
UC Transfer:		Effective:		Inactive:
C-ID:

Certificate/Major Applicable: Certificate Applicable Course

COURSE CONTENT

Student Learning Outcomes:
At the conclusion of this course, the student should be able to:

1.  Apply business operational dynamics to improve and grow a small business.

2.  Understand financial capacity and apply knowledge to financial systems.

3.  Demonstrate best practices in human resource administration for small businesses.

 

Objectives:

Upon completion of the course, students will be able to:

1. Explain how to manage business operations, maximize return on investment and build a loyal

    customer base.

2. Discuss the business operational dynamics needed to improve and grow a business.

3. Access professionals such as accountants, lawyers and consultants who provide advice and

    other services to small businesses.

Topics and Scope

I. Small Business Management

    A. The role of small businesses in the local economy

    B. Overview of key elements in small business operations

    C. Types of businesses

II. Leadership

    A. Visioning as a development tool to sustain and build a business

    B. Leading through strengths and planning for opportunity

    C. Building a team to maximize sales and customer service impact

III. Management

    A. Managing the seven business dynamics

    B. The right balance between people and systems

    C. Internal planning and strategies

IV. Delivery of Service

    A. Separating the business from the competition

    B. Creating a robust and loyal customer base

    C. Customer service and client retention

V. Sales

    A. Tracking progress towards goals, planning for future business, and projecting future sales

    B. Speaking with prospects and investors to grow the business

VI. Finance Systems

    A. Accounts payable

    B. Accounts receivable

    C. Cash flow, credit, and working capital

VII. Finance Capacity

    A. Fiscal performance and growth

    B. Overhead costs

    C. Business taxes

VIII. Human Resources

    A. Labor laws

    B. Compensation and benefits

    C. The hiring process

    D. Staff training to build capacity with employees

    E. Disciplinary actions

    F. Legal issues facing small businesses

Assignments:

1. Exercises:

    A. Your Business Vision Today and in Three Years

    B. How to Develop a Strategic Plan

    C. Evaluation of Current Management Practices

    D. My Business Competition Assessment Hand-out

    E. Develop 30-second Elevator Speech on Selling Your Business

    F. Develop a Tracking System (Internal Planning Tool)

2. Group Project--Develop a Human Resources Guide for Policies and Procedures

3. Quizzes:

    A. Small Business Liabilities (1)

    B. Operational business dynamics and types of businesses (1-2)

Methods of Evaluation/Basis of Grade.

Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.		Writing 0 - 0%
None
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.		Problem Solving 40 - 45%
Exercises as outlined in the Assignments List
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.		Skill Demonstrations 15 - 20%
Group Project--Human Resources Guide
Exams: All forms of formal testing, other than skill performance exams.		Exams 15 - 20%
Quizzes
Other: Includes any assessment tools that do not logically fit into the above categories.		Other Category 15 - 20%
Particpation and Attendance

Representative Textbooks and Materials:

Instructor prepared materials

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