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Upon completion of the course, students will be able to:
1) Construct effective messaging to influence potential clients, investors, associates, and stakeholders
2) Prepare and demonstrate resonant themes that shape market attitudes and beliefs
3) Research, craft, and compose memorable concept pitches
4) Develop and express business objectives, features, and benefits through written, verbal, and physical communication techniques
5) Distinguish between the appropriate use of text, e-mail, voice, Skype, and in-person communication channels
6) Design a communications program using Public Relations (PR), social media, advertising, blogs, media advisories, presentations, white papers, magazines, and newsletters
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1) The Elevator Pitch
a. Brevity, focus, and benefits
b. Humor, grace, and memorability
c. Perception, attitudes, beliefs
2) Brand Messaging
a. Storytelling & inspiring
b. Connecting with your audience
c. Messaging and positioning
d. Brand narrative: curiosity, discovery, sensationalism, transformation
3) Linking to the marketing plan
a. Strategies & tactics
b. Branding, themes, perceptions
c. Content management
4) Types of marketing communications
a. Public Relations & media advisories
b. Digital: Social Media, Blogs, Twitter, Search Engine Optmization (SEO)
c. Presentations, and White Papers
d. Advertising, Magazines, and Newsletters
5) Hierarchy of communications
a. Texting, e-mail, voice, and Skype, and in-person communications
b. Body language and unspoken communications
6) Audience-specific communications
a. Government, regulatory, industry groups, investors
b. Customers, end-users
c. Channel partners
7) Linguistics
a. Buzz words, acronyms, clichés, technical terms, and jargon
b. Tone, focus
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Branding Basics for Small Business, by Maria Ross, Norlight Press 2012