8/31/2024 9:14:13 PM |
| Changed Course |
CATALOG INFORMATION
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Discipline and Nbr:
BMG 62.1 | Title:
ONE-ON-ONE MGMT COMM |
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Full Title:
One-on-One Management Communication |
Last Reviewed:1/25/2021 |
Units | Course Hours per Week | | Nbr of Weeks | Course Hours Total |
Maximum | 1.00 | Lecture Scheduled | 1.00 | 17.5 max. | Lecture Scheduled | 17.50 |
Minimum | 1.00 | Lab Scheduled | 0 | 2 min. | Lab Scheduled | 0 |
| Contact DHR | 0 | | Contact DHR | 0 |
| Contact Total | 1.00 | | Contact Total | 17.50 |
|
| Non-contact DHR | 0 | | Non-contact DHR Total | 0 |
| Total Out of Class Hours: 35.00 | Total Student Learning Hours: 52.50 | |
Title 5 Category:
AA Degree Applicable
Grading:
Grade or P/NP
Repeatability:
00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As:
Formerly:
Catalog Description:
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Develop knowledge and skills for managers to effectively communicate one-on-one. Skill development includes assertiveness styles, giving/receiving criticism, communicating with diverse groups, and dealing with angry, talkative, and/or demanding people.
Prerequisites/Corequisites:
Recommended Preparation:
Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Schedule of Classes Information
Description:
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Develop knowledge and skills for managers to effectively communicate one-on-one. Skill development includes assertiveness styles, giving/receiving criticism, communicating with diverse groups, and dealing with angry, talkative and/or demanding people.
(Grade or P/NP)
Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP
ARTICULATION, MAJOR, and CERTIFICATION INFORMATION
Associate Degree: | Effective: | | Inactive: | |
Area: | | |
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CSU GE: | Transfer Area | | Effective: | Inactive: |
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IGETC: | Transfer Area | | Effective: | Inactive: |
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CSU Transfer: | Transferable | Effective: | Fall 1998 | Inactive: | |
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UC Transfer: | | Effective: | | Inactive: | |
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C-ID: |
Certificate/Major Applicable:
Certificate Applicable Course
COURSE CONTENT
Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
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Upon completion of the course, students will be able to:
1. Diagram the one-on-one management communication process and barriers.
2. Develop non-defensive messages in giving and receiving criticism.
3. Identify and differentiate between communication skills.
4. Communicate effectively with individuals of differing cultural
ethnicity.
Topics and Scope
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1. Study of the communication process.
2. Research communication barriers.
3. Analysis of the three-part message: content, voice, and body language.
4. Responsibilities and skills of the message sender.
5. Responsibilities and skills of the message receiver.
6. Discussion on emotions, non-defensiveness, and giving/receiving criticism.
7. Awareness of assertiveness, non-assertiveness, and aggressiveness in communication.
8. Theory of four communication styles (passive, aggressive, passive-aggressive and assertive)
9. Techniques for communicating with angry, talkative, and/or demanding
people.
10. Theories of cultural variables.
11. Techniques for communicating with individuals from diverse ethnic
groups.
Assignments:
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1. In-class written assignments
2. Reading, approximately 20-30 pages per week (two week course)
3. Group activities
4. Role-playing
5. Workbook exercises
6. Case studies
7. Skill demonstrations
8. Quizzes (1-2)
Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing 20 - 30% |
Written homework, In-class written assignments, analysis of reading assignments | |
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving 20 - 35% |
Group activites; workbook exercises; case studies | |
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations 20 - 40% |
Role plays | |
Exams: All forms of formal testing, other than skill performance exams. | Exams 10 - 20% |
Multiple choice, True/false, Short essays | |
Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category 10 - 20% |
Participation in class activities | |
Representative Textbooks and Materials:
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Instructor-prepared materials.
Verderber, Kathleen S. et al. Communicate! Thomson Wadsworth, 2007.
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