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Upon completion of the course, students will be able to:
1. Effectively analyze a case study to identify employment challenges and recommended solutions.
2. Demonstrate the ability to utilize available resources needed to correctly respond to specific Human Resource questions.
3. Discuss the major employment issues presented in the HR Certificate Program and describe their importance in a real life setting.
4. Demonstrate the ability to communicate professionally and effectively in writing.
5. Demonstrate the ability to use a spreadsheet to address typical HR analytical challenges.
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I. Human Resource Management
A. Human resource responsibilities, activities, and scope
B. Measuring HR effectiveness
C. Role of human resource in strategic planning
II. Written Communication
A. Memoranda
B. Professional letters
III. Human Relations
A. Effectiveness in a work team
B. Communication techniques
C. Employee motivation
IV. Spreadsheets
A. Layout
B. Column totals and formulas
V. The Hiring Process
A. Establishing the hiring process
B. Behavior-based interviewing
VI. Salary Administration
A. Basic payroll laws and calculations
B. Developing salary programs
VII. Record Keeping
A. Retention requirements
B. Document locations
VIII. Benefits and Leave of Absence Administration
A. Family Medical Leave Act (FMLA)
B. Reasonable accommodation issues
C. Workers compensation and sick time
D. Major medical insurance options
E. Ancillary benefits packages and options
F. Federally mandated benefits and leaves
G. Defined benefit retirement plan options
H. Defined contribution retirement plan options
IX. Fundamentals of Human Resource Law
A. Discrimination law
B. Wage and hour Law
C. Safety regulations
X. Review and Comprehensive Exam
A. Research of key issues in each required topic area
B. Comprehensive exam on key issues
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1. Complete a 200 question open-book exam that addresses all the major areas presented in the HR Certificate program, using as resources all texts and handouts presented in the program.
2. Write a paper on the analysis and conclusions of an assigned case study.
3. Read an assigned topic and discuss the issues raised in the reading.
4. Write a professional letter given specific parameters.
5. Prepare a professional spreadsheet that correctly summarizes and calculates a benefits cost analysis.
6. Oral presentation on an assigned topic.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing 30 - 40% |
Write a professional business letter;
write an analytical paper based on the case study | |
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving 20 - 30% |
Develop a spreadsheet with formulas and data analysis. | |
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations 10 - 20% |
Do an oral presentation on an assigned topic | |
Exams: All forms of formal testing, other than skill performance exams. | Exams 30 - 40% |
Complete a 200 question open-book exam | |
Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category 0 - 0% |
None | |
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Instructor prepared materials