HOSP 53 Customer Service Description: This course is an introduction to principles and techniques for delivering outstanding customer service. It also covers the attributes of customer service-oriented businesses and development of appropriate customer service skills. Recommended Preparation: Eligibility for ENGL 100 or ESL 100 or appropriate placement based on AB705 mandates Transferability: CSU  Repeatability: Two Repeats if Grade was D, F, NC, or NP Grading Type: Grade or P/NP Sections listed are for

Sect Days Hours Instructor Location Room Units Status Total Seats Current Enrollment Seats Remaining Date Begin/End Date Final Exam Books 5283   Online Simmons T Online Online 1.50 Restricted 20 4 16 03/28-05/20 To Be Arranged     This section is offered at the Sonoma County Jail.