BGN 154 Office Technologies and Procedures Description: This course is an introduction to the function and process of an administrative role in a business office. Administrative and soft skills needed to function as a productive and valuable member of an office team are featured. Topics include the administrative professional role, organizing, managing and coordinating resources, file and records management, customer service, meeting, event and travel arrangements, current office technology software and apps, and other administrative tasks. Recommended Preparation: Eligibility for ENGL 100 or ESL 100 or appropriate placement based on AB705 mandates Repeatability: Two Repeats if Grade was D, F, NC, or NP Grading Type: Grade or P/NP Sections listed are for

Sect Days Hours Instructor Location Room Units Status Total Seats Current Enrollment Seats Remaining Date Begin/End Date Final Exam Books 4308   Online Seder K Online Online 3.00 Ended 25 28 0 01/19-05/20 To Be Arranged