Santa Rosa Junior College
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AUTO 120
Automotive Service Advisor, Business Ethics, and Management
Description:This course provides studies in automotive service advising, ethics, and management. Topics include business ethics, customer interaction, preparation of service documents, estimating job bids in accordance with California legal requirements: Bureau of Automotive Repair (BAR), conflict resolution, and delivery of the vehicle to the customer.
Recommended Preparation:Eligibility for ENGL 100 or ESL 100 or equivalent; AND Completion of CS 5; AND Completion of AUTO 80 or DET 179
Repeatability:Two Repeats if Grade was D, F, NC, or NP
Grading Type:Grade or P/NP
Sections listed are for
 SectDaysHoursInstructorLocationRoomUnitsStatusTotal SeatsCurrent EnrollmentSeats RemainingDate Begin/EndDate Final ExamBooks
 4195W6:00 pm - 8:00 pmEbner ALounibos Hall, Santa Rosa Campus23892.00Cancelled150001/19-05/185/25/2022Click here for availability at the SRJC bookstore  Click here to see if the library has a copy of your textbook