AJ 353 Public Safety Dispatcher Basic Course Description: This course will identify and specify the training necessary for entry level public safety dispatchers who have no prior training or limited experience in the area of dispatching. Issues addressed will consist of knowledge and skills necessary for dispatchers to meet minimum performance standards for entry level positions. The student will be introduced to the criminal justice system, the laws as they pertain to dispatchers and public safety, communication theory, telephone procedures, radio procedures, resource and referral services, critical incidents, and stress management. Repeatability: Legally Mandated Repetition Fee: $45.00 Grading Type: P/NP Only Sections listed are for

Sect Days Hours Instructor Location Room Units Status Total Seats Current Enrollment Seats Remaining Date Begin/End Date Final Exam Books 6617 MTWThF MTWThF 8:00 am - 12:00 pm 1:00 pm - 5:00 pm Arnold C Arnold C In Service/Fire Technology, Public Safety Training Center PS 702 PS 702 2.00 Restricted 28 16 12 03/14-04/01 03/14-04/01 4/1/2022     Contact Public Safety Training Center for details and registration. Contact Chris Lorange at clorange@santarosa.edu or by calling 707-836-2915.