Santa Rosa Junior College
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HOSP 53
Customer Service
Description:This course is an introduction to principles and techniques for delivering outstanding customer service. It also covers the attributes of customer service-oriented businesses and development of appropriate customer service skills.
Recommended Preparation:Eligibility for ENGL 100 or ESL 100 or appropriate placement based on AB705 mandates
Transferability:CSU 
Repeatability:Two Repeats if Grade was D, F, NC, or NP
Grading Type:Grade or P/NP
Sections listed are for Fall 2021
 SectDaysHoursInstructorLocationRoomUnitsStatusTotal SeatsCurrent EnrollmentSeats RemainingDate Begin/EndDate Final ExamBooks
Add section to cart2514 OnlineYu AOnlineOnline1.50Ended35122308/23-10/17To Be ArrangedClick here for availability at the SRJC bookstore  Click here to see if the library has a copy of your textbook