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HOSP 54 |
Customer Relations for the Hospitality Industry |
Description: | Concepts and skills for providing outstanding customer relations including problem solving, effective communications, dealing with challenging customers, and cultural components of customer interactions service excellence. Discusses customer relations goals, the importance of customer relations to business success, and current trends and practices. |
Recommended Preparation: | Eligibility for ENGL 100 or ESL 100 and Course Completion or Concurrent Enrollment in HOSP 53 |
Transferability: | CSU |
Repeatability: | Two Repeats if Grade was D, F, NC, or NP |
Grading Type: | Grade or P/NP |
Sections listed are for |
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| Sect | Days | Hours | Instructor | Location | Room | Units | Status | Total Seats | Current Enrollment | Seats Remaining | Date Begin/End | Date Final Exam | Books |
| 2515 | | Online | Yu A | Online | Online | 1.50 | Ended | 35 | 17 | 18 | 10/19-12/11 | To Be Arranged |
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| After registering for this class, click on the section number to find any available online course material. |
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