Santa Rosa Junior College
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AUTO 120
Automotive Service Advisor, Business Ethics, and Management
Description:This course provides studies in automotive service advising, business ethics, and management. Topics include business ethics, customer interaction, preparation of service documents, estimating job bids (in accordance with California legal requirements), conflict resolution, and delivery of the vehicle to the customer.
Recommended Preparation:Eligibility for ENGL 100 or ESL 100
Repeatability:Two Repeats if Grade was D, F, NC, or NP
Grading Type:Grade or P/NP
Sections listed are for Fall 2017
 SectDaysHoursInstructorLocationRoomUnitsStatusTotal SeatsCurrent EnrollmentSeats RemainingDate Begin/EndDate Final ExamBooks
Add section to cart2017MW6:00 pm - 8:40 pmDhaliwal HSanta Rosa Campus23703.00Ended2011909/18-12/1312/13/2017Click here for availability at the SRJC bookstore  Click here to see if the library has a copy of your textbook