Printer Friendly Version    Evaluation Worksheet   

Public Safety Dispatcher Basic Course Certificate Public Safety Total Units: 2

Term Effective: Fall 2011

The requirements for this program of study are effective beginning the semester shown above. If you began working on this program before the effective semester, you may not be affected by the changes. Consult with the program contact person or the department chair to determine your eligibility to complete the program under previous requirements.

Previous Versions:

Public Safety Dispatcher Basic Course - effective Fall 1981

Description:

The Public Safety Dispatcher Skills Certificate covers the training necessary for entry level public safety dispatchers who have no prior training or limited experience in the area of dispatching. Issues addressed consist of knowledge and skills necessary for dispatchers to meet minimum performance standards for entry level positions. The student will be introduced to the criminal justice system, the laws as they pertain to dispatchers and public safety, communication theory, telephone procedures, radio procedures, resource and referral services, critical incidents, and stress management.

Program Student Learning Outcomes:

Upon successful completion of this program, the student will be able to:

  1. Meet the minimum standards set by the California Commission on Peace Officer Standards and Training (POST) for entry into a public safety agency as a public safety dispatcher;
  2. identify the basic roles, responsibilities, and duties of the public safety dispatcher within the public safety agency;
  3. demonstrate the practical application of the public safety dispatcher skills; and
  4. apply the skills and knowledge necessary to work in a public safety communications center in a productive and professional manner.

It is important that students who are completing an Associate Degree and desire to transfer to a four-year institution meet with a counselor to plan their lower division coursework. While many majors at SRJC are intended to align with lower division major preparation required by California public universities, specific lower-division major requirements vary among individual campuses. See a counselor, visit the Transfer Center, and check Guides For Transfer in Specific Majors, and ASSIST to review transfer preparation guides for specific schools and majors.

Program Requirements:

The requirements for the Public Safety Dispatcher Basic Course program are:

  • Complete 2 units from
    • Public Safety Dispatcher Requirements

Public Safety Dispatcher Requirements - complete 2.00 units
CourseDescriptionUnits
AJ 353 Public Safety Dispatcher Basic Course2.00

Course Prerequisites and Advisories:

Courses in a program of study may have prerequisites or advisories; that is, courses that must or should be completed before taking that course. Please check for prerequisites or advisories by clicking on the course numbers in the Program Requirements section.

Contact
Information
Phone Email Website
(707) 836-2909
carnold@santarosa.edu
PUBSAF