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|IT Essentials Certification Training in A+ Certificate
Total Units: 10
This program is currently inactive. Catalog rights may apply, see a counselor for more information.
Everyone who uses a computer needs to complete this certificate. The ITE program is akin to Drivers Ed.; here is where you learn how to safely operate and maintain the machine. The IT Essentials Certification Training in A+ Skills Certificate provides students with the skills essential to address the ongoing changes in technology and the role of the computer support professional. The role of the IT worker and expectations for the entry-level technician has grown beyond base technical aptitude. For example, the ability to provide superior customer service and communicate effectively has become critical as they are often the first point of customer contact in an organization. In addition, IT workers must have an increased awareness of and ability to address security issues.
At the same time, there has been a refinement of IT technician roles, such as remote/call center technicians and bench/depot technicians. While IT technician roles share a common core of required skills and knowledge, there is enough uniqueness that a "one size fits all" credential is no longer the most appropriate way to validate skills.
As a result, CompTIA A+ has been updated to reflect both the changes in technology and the unique requirements of evolved IT worker job roles. The goal is to ensure that this benchmark credential remains current and relevant, offering the most value to the candidate, employer and overall market.
CompTIA A+ formerly consisted of one exam focused on hardware technologies and concepts and another on operating systems technologies and concepts. These two skill categories remain the foundation for the technical skills and knowledge needed by entry-level IT workers. However, as technologies, businesses, working environments and customers have evolved, so have the necessary skills of the IT worker. The exam updates reflect the demand for IT workers with a well-rounded skill set.
More information about Computer and Information Sciences programs can be found at the Computer and Information Sciences Department website.
The requirements for the IT Essentials Certification Training in A+ Certificate program are:
Complete 10 units from
- IT Essentials Requirements
|IT Essentials Requirements - complete 10.00 units|
|CIS 50.91||Exploring Microsoft Windows||3.00|
|CIS 51.12||Windows Command Line/Microsoft DOS||3.00|
|CIS 56.11||IT Essentials 1: PC Hardware and Software||4.00|
The requirements for this program of study are effective beginning the semester shown above. If you began working on this program before the effective semester, you may not be affected by the changes. Consult with the program contact person or the department chair to determine your eligibility to complete the program under previous requirements.
Course Prerequisites and Advisories:
Courses in a program of study may have prerequisites or advisories;
that is, courses that must or should be completed before taking that course.
Please check for prerequisites or advisories by clicking on the course numbers
in the Program Requirements section.
It is important that students who are completing an Associate Degree and desire to transfer to a four-year institution meet with a counselor to plan their lower division coursework. While many majors at SRJC are intended to align with lower division major preparation required by California public universities, specific lower-division major requirements vary among individual campuses. See a counselor, visit the Transfer Center, and check Guides For Transfer in Specific Majors, and ASSIST to review transfer preparation guides for specific schools and majors.
CS 80.11 was CIS 50.91, CS 80.13 was CIS 51.12, CS 80.15 was CIS 56.11 (Part of the BOT/CIS to CS conversion. Curriculum Office 5/28/09)