SRJC Course Outlines

9/16/2019 3:10:36 PMPHARM 154A Course Outline as of Fall 2020

Changed Course
CATALOG INFORMATION

Discipline and Nbr:  PHARM 154ATitle:  RETAIL CLINICAL 1  
Full Title:  Retail Clinical 1
Last Reviewed:4/22/2019

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum1.00Lecture Scheduled017.5 max.Lecture Scheduled0
Minimum1.00Lab Scheduled08 min.Lab Scheduled0
 Contact DHR3.50 Contact DHR61.25
 Contact Total3.50 Contact Total61.25
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  0.00Total Student Learning Hours: 61.25 

Title 5 Category:  AA Degree Applicable
Grading:  Grade Only
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
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The practice, in an outpatient environment, of pharmacy technician skills developed in didactic and laboratory training. Activities will be performed by the student and evaluated by a supervising licensed pharmacist.

Prerequisites/Corequisites:
Course Completion or Current Enrollment in PHARM 150


Recommended Preparation:

Limits on Enrollment:
The student must pass a background check and drug screening.

Schedule of Classes Information
Description: Untitled document
The practice, in an outpatient environment, of pharmacy technician skills developed in didactic and laboratory training. Activities will be performed by the student and evaluated by a supervising licensed pharmacist.
(Grade Only)

Prerequisites:Course Completion or Current Enrollment in PHARM 150
Recommended:
Limits on Enrollment:The student must pass a background check and drug screening.
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:Effective:Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Both Certificate and Major Applicable



COURSE CONTENT

Student Learning Outcomes:
Upon completion of the course, students will be able to:
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1.  Demonstrate effective interview skills with the patient, their representative, or their
    care-givers to collect pertinent information for use by the pharmacist.
2.  Interpret legal and ethical guidelines for safeguarding the confidentiality of patient
    information.
3.  Use interpersonal and communication skills to manage working relationships.
 

Objectives: Untitled document
Students will be able to:
1. Describe the structure and procedures of the pharmacy.
2. Apply basic computer skills at a retail pharmacy counter.
3. Discuss the process involved at the pharmacy cash register.  
4. Employ effective strategies for communicating with patients who are non-English speakers, or
    who are impaired.
5. Adhere to standards of professional conduct and decorum.
6. Identify and apply procedures for obtaining refills on prescriptions that have no refills.

Topics and Scope
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I. Pharmacy Procedures
    A. Flow of the pharmacy
    B. Drop-off and pick-up procedures for prescriptions
    C. Telephone procedures
    D. Over the Counter (OTC) products
II. Patient-Pharmacy Interaction
    A. Counseling
    B. Method of payment
    C. Verification of third-party coverage, electronically or by telephone
    D. Interpersonal communications
III. Computerized Prescription Filling
    A. New prescriptions
    B. Refill prescriptions
    C. Record patient information
    D. Generate labels
    E. Printing profiles
    F. Patient, doctor, drug, price, and interaction screens
IV. Prescription Refill When No Refill is Allowed
    A. Transfer information to doctor's office
    B. Obtain information from doctor's office
    C. Procedures for faxing information
V. Operating a Cash Register
    A. Determine method of payment (cash, check, charge)
    B. Taxable and non-taxable items
    C. Listening/communication skills
    D. Return policies and refunds
    E. Voids
    F. Documentation of third-party sales
VI.  Confidentiality of Patient Information
VII. Dealing with Impaired Patients
    A. Hearing impaired
    B. Sight impaired
    C. Speech impediments
    D. Developmentally disabled
    E. Physically disabled
VIII. Professional Standards and Decorum
    A. Personal hygiene
    B. Dress code
    C. Conduct
IX. Interpersonal Relationships

Assignments:
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1. Observe and follow instructions of the licensed pharmacist or pharmacy technician preceptor
    while on clinical rotation at the assigned pharmacy site (ungraded)
2. Complete one clinical rotation signed off by site pharmacist or pharmacy technician site
    Preceptor
3. Demonstrate student competencies (check-off list) signed off by licensed pharmacist or
    pharmacy technician preceptor
4. Complete and document attendance log of 60-61.25 hours at clinical/retail site
5. Students will journal and critique about their clinical/retail experience each session

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
10 - 20%
Journal and critique
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
0 - 0%
None
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
50 - 60%
Clinical rotation, Competency check-off list
Exams: All forms of formal testing, other than skill performance exams.Exams
0 - 0%
None
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
20 - 30%
Participation, attendance log


Representative Textbooks and Materials:
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Instructor prepared materials

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