SRJC Course Outlines

10/26/2020 12:13:53 PMHCI 181 Course Outline as of Fall 2018

Changed Course
CATALOG INFORMATION

Discipline and Nbr:  HCI 181Title:  FUND HEALTHCARE INTERP  
Full Title:  Fundamentals of Healthcare Interpreting
Last Reviewed:2/26/2018

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum2.00Lecture Scheduled2.0017.5 max.Lecture Scheduled35.00
Minimum2.00Lab Scheduled06 min.Lab Scheduled0
 Contact DHR0 Contact DHR0
 Contact Total2.00 Contact Total35.00
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  70.00Total Student Learning Hours: 105.00 

Title 5 Category:  AA Degree Applicable
Grading:  Grade Only
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
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Bilingual individuals will develop knowledge and skills necessary for effective language interpretation in healthcare settings. Emphasis will be on roles and responsibilities of healthcare interpreters, basic knowledge of common medical conditions, treatments and procedures, insight in language and cultural nuances for specific communities necessary in the art of interpretation.

Prerequisites/Corequisites:
Course Completion of HCI 180 and HCI 180L and ANAT 58; AND Concurrent Enrollment in HCI 181L


Recommended Preparation:

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
Bilingual individuals will develop knowledge and skills necessary for effective language interpretation in healthcare settings. Emphasis will be on roles and responsibilities of healthcare interpreters, basic knowledge of common medical conditions, treatments and procedures, insight in language and cultural nuances for specific communities necessary in the art of interpretation.
(Grade Only)

Prerequisites:Course Completion of HCI 180 and HCI 180L and ANAT 58; AND Concurrent Enrollment in HCI 181L
Recommended:
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:Effective:Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Both Certificate and Major Applicable



COURSE CONTENT

Student Learning Outcomes:
Upon completion of the course, students will be able to:
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1.  Describe the different modes of healthcare interpreting and factors that enhance the
    effectiveness of interpreting encounters.
2.  Explain differences in healthcare interpreting roles, including communication barriers and
    associated protocols.
3.  Identify regulatory bodies, rules, and assumptions that affect language and cultural access to
    health care, as well as health outcomes.

Objectives: Untitled document
1.  Compare and contrast HCI models of provider-interpreter-client dynamics.
2.  Identify ways that providers and interpreters together can enhance communication with
     clients.
3.  Identify ways that differences in communication styles may be handled in the HCI-healthcare
     provider-client relationship.
4.  Describe how differences in cultural beliefs and practices may influence the HCI-client
     provider relationship, and develop strategies to improve cultural awareness and sensitivity.
5.  Compare and contrast use of the HCI modes: consecutive, simultaneous, summarization
     interpretation, and sight translation.
6.  Describe the order of interpreting protocols to follow before, during, and after an initial
     interpreting encounter, related to client, provider, and HCI.
7.  Identify problems that may arise in interpretation and strategies for resolution.
8.  Compare and contrast scope of practice, standards of practice and ethical principles in
     healthcare interpreting.
9.  Analyze and describe current laws, regulations and policies that relate to HCI models.
10. List ways to evaluate and enhance competent basic medical vocabulary in English and
     Language of Service (LOS) related to common medical conditions, treatments, and
     procedures in health care.
11. Utilize ePortfolio software, library technical assistance, and instructor/peer review to add to
     and revise HCI professional ePortfolio to preserve and showcase accomplishments,
     knowledge and learning experiences during the HCI program.

Topics and Scope
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I. General Course Introduction
    A. Expectations
    B. Course objectives and syllabus
    C. Grading and attendance
II. Healthcare Interpreting Modes
     A. Consecutive
    B. Simultaneous
    C. Summarizations
    D. Sight translation
III. Interpreting Protocols
    A. Describing role of interpreter
    B. Use of first person
    C. Positioning
    D. Conducting pre-session
    E. Interpreting for groups
    F. Intervention techniques
         1. speaking in first or third person
         2. transparency
IV. Interpreter Roles
    A.  Message converter
    B.  Message clarifier
    C.  Culture clarifier
         1. recognizing and managing cultural misunderstandings
         2. recognizing own cultural biases and maintaining objectivity
    D.  Client advocate
         1. identifying systems barriers to communication
         2. resources to handle barriers
V. Culture's Impact on Health and Health Care
    A. What is culture and how can it impact health and care?
    B. Concepts and terms from client's perspective, regarding human body and functions,
         description of symptoms, origins of illness, and who makes medical decisions for the client
    C.  Expectations of providers, facilities, insurance
         1. How do providers view origins of illness, health professional-client relationships, and
              decision-making?
         2. How do facilities and insurance companies affect the client's decision-making?
    D.  Cultural awareness, sensitivity, and humility
    E. Cross-cultural communication
         1. forms of address
         2. politeness indicators
         3. taking turns and interrupting
         4. body language
         5. styles and power dynamics: aggressive, passive, passive-aggressive, assertive
    F. Language elements
         1. regional and social dialects
         2. register and style
         3. idiomatic speech, colloquialisms, and expletives
         4. literal and figurative
         5.  message analysis
VI. Overview of Healthcare Systems
    A. U.S. healthcare systems and systems in other countries
    B. Acronyms and terminology, including insurance; e.g. HMO, co-pay
    C. Primary and specialty care
    D. Categories of HCIs
    E. Venues
VII. Laws, standards, policies and regulations pertaining to healthcare interpreting
    A. Title VI, Section 601, Civil Rights Act of 1964
    B. Health Insurance Portability and Accountability Act (HIPAA) of 1996
    C. Standards for Culturally and Linguistically Appropriate Services, Department of Health
         and Human Services, 2001
    D. The Joint Commission
    E. Americans with Disability Act
    F. Health Care Language Assistance Act, SB853
    G. Affordable Care Act
    H. Other current local, state and national policies regarding language and cultural access to
         health care
VIII. Standards of practice and ethical principles
    A. Ethical applications in healthcare interpreting
    B. California Healthcare Interpreting Association (CHIA) standards of practice and ethical
         principles      
IX. Medical interview routines and decision-making
    A. Overview of common healthcare interview routines
    B. Process of diagnosis      
X. Medical concepts and terminology
    A. Basic anatomy and physiology, body systems
    B. Basic medical terminology, body systems
    C. Common diseases
    D. Signs and symptoms
     E. Diagnostic procedures
    F. Common treatments, medications, and equipment
XI. Resources for interpreters
    A. Associations and organizations for interpreters and translators
    B. Locating reliable medical information websites
    C. Community resources
XII. ePortfolio development and revision

Assignments:
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1. Read 10-20 pages in textbooks per week
2. Read 5-10 assigned readings (3-20 pages) from supplemental materials
3. Write 1-2 page analyses on 3-6 case studies and present in class (1-3 min)
4. Write 2-3 page paper on culture and health and present in class (3-5 min)
5. Write 3-5 page paper on medical topic and present in class (5-10 min)
6. Critique assigned ethics article and answer 4-9 questions re ethical principles and standards of
    practice
7. Label 4-8 body system diagrams and complete 5-10 pathophysiology exercises
8. Complete website search exercise for accurate medical information and community resources
9. Collect artifacts from coursework, experience, and reflections to add to ePortfolio website.
    Consult library experts for technical assistance. Near end of semester, share weblink with
    small group of peers through forum in Insight. Each student will review and give feedback
    to at least two peers. Revise ePortfolio based on feedback from instructor and/or peers
10. Complete quizzes (5-10) and final exam on basic medical knowledge and interpreting skills

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
35 - 45%
Written analyses of case studies, culture paper, medical paper, ePortfolio written content
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
1 - 5%
Ethics assignment
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
10 - 20%
Anatomy and pathophysiology diagrams and exercises, ethics questions, website search exercises, ePortfolio technical development
Exams: All forms of formal testing, other than skill performance exams.Exams
25 - 30%
Quizzes, Final Exam
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
5 - 10%
Attendance and participation, class presentations


Representative Textbooks and Materials:
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Healthwise Handbook. Kaiser Permanente. current edition
The Complete Human Body-The Definitive Visual Guide. 2nd ed. Roberts, Alice. D.K. Publishing. 2016
The Spirit Catches You and You Fall Down. Fadiman, Ann. Farrar, Straus, and Giroux. 2012 (classic)
Healthcare Interpreting in Small Bites. Roat, Cynthia. 2010 (classic)
Role-play Manual, CCSF-HCI program. 2007 (classic)
National Council on Interpreting in Health Care Standards and Code of Ethics. online
California Standards for Healthcare Interpreters: Ethical Principles, Protocols and Guidance on Roles and Intervention. online
Medical dictionary or glossary in English and Language of Service (LOS)-various publications to be used depending on LOS MedlinePlus
 
Instructor prepared materials

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