Untitled document
At the conclusion of this course, the student should be able to:
1. Construct effective messaging to influence potential clients, investors, associates, and
stakeholders
2. Prepare and demonstrate resonant themes that shape market attitudes and beliefs
3. Develop and express business objectives, features, and benefits through written, verbal, and
physical communication techniques
4. Distinguish between the appropriate use of text, e-mail, voice, Skype, and in-person
communication channels
5. Design a communications program using Public Relations (PR), social media, advertising,
blogs, media advisories, presentations, white papers, magazines, and newsletters
Untitled document
I. The Elevator Pitch
A. Brevity, focus, and benefits
B. Humor, grace, and memorability
C. Perception, attitudes, beliefs
D. Appropriate use of pitch
II. Brand Messaging
A. Storytelling and inspiring
B. Connecting with your audience
C. Messaging and positioning
D. Brand narrative: to drive curiosity, discovery, sensationalism, transformation
III. Linking to the Marketing Plan through Development, Growth, Maturity, and Decline Phases
of Life Cycle
A. Strategies & tactics
B. Branding, themes, perceptions
C. Content management
IV. Types of Marketing Communications
A. Public Relations and media advisories
B. Digital: Social Media, Blogs, Twitter, Search Engine Optimization (SEO)
C. Presentations, and White Papers
D. Advertising, Magazines, and Newsletters
V. Hierarchy of Communications
A. Communication channels
B. Body language and unspoken communications
VI. Audience-specific Communications - Stakeholders
A. Government, regulatory, industry groups, investors
B. Customers, end-users
C. Channel partners
VII. Linguistics
A. Buzz words, acronyms, clichés, technical terms, and jargon
B. Tone, focus
Untitled document
Branding Basics for Small Business. Ross, Maria. Norlight Press. 2012 (classic)