SRJC Course Outlines

7/5/2022 8:40:18 AMBOT 154.7 Course Outline as of Fall 2014

Inactive Course
CATALOG INFORMATION

Discipline and Nbr:  BOT 154.7Title:  COMMUNICATING W/ PEOPLE  
Full Title:  Communicating with People
Last Reviewed:9/19/2011

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum.50Lecture Scheduled.5017.5 max.Lecture Scheduled8.75
Minimum.50Lab Scheduled02 min.Lab Scheduled0
 Contact DHR0 Contact DHR0
 Contact Total.50 Contact Total8.75
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  17.50Total Student Learning Hours: 26.25 

Title 5 Category:  AA Degree Applicable
Grading:  Grade or P/NP
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
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This course is designed to introduce participants to key elements in communication.  Topics will include verbal and non-verbal communication as well as listening skills.  Emphasis will be placed on communication within business organizations, such as effectively communicating with internal and external customers.  

Prerequisites/Corequisites:


Recommended Preparation:

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
This course is designed to introduce participants to key elements in communication.  Topics will include verbal and non-verbal communication as well as listening skills.  Emphasis will be placed on communication within business organizations, such as effectively communicating with internal and external customers.
(Grade or P/NP)

Prerequisites:
Recommended:
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:Effective:Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Not Certificate/Major Applicable



COURSE CONTENT

Outcomes and Objectives:
Upon completion of the course, students will be able to:
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Upon completion of this course, students will be able to:
1.  Use active listening skills.
2.  Recognize and apply barriers to effective communication.
3.  Recognize non-verbal communication.
4.  Refine spoken communications for improved customer relations.
5.  Effectively communicate on the telephone with clientele.
6.  Conduct as well as help support productive and meaningful meetings.  

Topics and Scope
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1.  Components of the communication process model
2.  Methods of communication:  verbal and non-verbal
3.  Barriers to effective communication
4.  Improving communication skills
5.  Listening skills
6.  Telephone communication
7.  Conducting meetings
8.  Productively participating in meetings

Assignments:
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1.  Two to three written assignments of case studies or scenarios
2.  Team role plays or projects
3.  Three multiple choice or short answer quizzes
4.  Participation in class discussion

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
10 - 45%
Written homework; case studies
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
0 - 0%
None
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
20 - 40%
Team role plays
Exams: All forms of formal testing, other than skill performance exams.Exams
10 - 30%
Tests to include multiple choice, true/false, matching items
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
15 - 20%
Attendance and participation


Representative Textbooks and Materials:
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Instructor prepared materials

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