SRJC Course Outlines

12/2/2020 1:40:57 AMBMG 67.3 Course Outline as of Fall 2012

Inactive Course
CATALOG INFORMATION

Discipline and Nbr:  BMG 67.3Title:  MEDIATION BY MANAGERS  
Full Title:  Mediation by Managers
Last Reviewed:4/14/2003

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum.50Lecture Scheduled.5017.5 max.Lecture Scheduled8.75
Minimum.50Lab Scheduled01 min.Lab Scheduled0
 Contact DHR0 Contact DHR0
 Contact Total.50 Contact Total8.75
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  17.50Total Student Learning Hours: 26.25 

Title 5 Category:  AA Degree Applicable
Grading:  Grade or P/NP
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
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Mediation of disputes by a manager.  Topics include mediation versus arbitration, linking disputants' positions to an organization's goals, designing a plan, conducting the process, composing and evaluating a mediated settlement agreement.  

Prerequisites/Corequisites:


Recommended Preparation:
Eligibility for ENGL 100 or ESL 100

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
Mediation of disputes by a manager. Topics include mediation versus arbitration, linking disputants' positions to an organization's goals, designing a plan, conducting the process, composing and evaluating a mediated settlement agreement.  
(Grade or P/NP)

Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:Effective:Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Certificate Applicable Course



COURSE CONTENT

Outcomes and Objectives:
Upon completion of the course, students will be able to:
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Upon completion of the course, students will be able to:
1. Evaluate the appropriateness of managerial mediation or managerial
  arbitration.
2. Identify disputants' positions, issues, and interests based on
  preliminary interviews and link them to the organization's mission.
3. Design a mediation plan and conduct a managerial mediation process.
4. Compose and evaluate a mediated settlement agreement.  

Topics and Scope
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1. Alternative dispute resolution options.
    a. mediation
    b. arbitration
2. Advantages of a mediated settlement.
3. Workplace managerial arbitration contrasted with workplace managerial
  mediation.
4. Pre-mediation interviewing of disputants.
5. Disputants' positions, issues, and interests.
6. The organization's mission, values, and goals.
7. The focused problem statement.
8. The four-phase mediation plan.
9. Theories of mediation.
    a. The mediation process, the mediator's role, and ground rules.
    b. The seven mediator tasks/interventions to facilitate discussion.
    c. The points of agreement and testing for closure.
    d. Composing the settlement agreement and signing off by the manager
       and disputants.
10. Evaluating results and the follow-up meeting(s).  

Assignments:
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1. In-class written assignments.
2. Homework.
3. Group activities.
4. Role-playing.
5. Workbook exercises.
6. Case studies.
7. Skill demonstrations.
8. Participation in classroom activities.
9. Examination(s).  

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
25 - 35%
Written homework, In-class written assignments, short essay question
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
20 - 25%
Problem solving in groups, workbook exercises
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
20 - 40%
Role-playing, skill demonstrations
Exams: All forms of formal testing, other than skill performance exams.Exams
1 - 20%
Multiple choice, True/false, Short essays
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
10 - 30%
Participation in classroom activities


Representative Textbooks and Materials:
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Instructor-prepared materials.
Dana, CONFLICT RESOLUTION, McGraw-Hill, 2001.  

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