SRJC Course Outlines

12/2/2020 1:52:12 AMBMG 67.2 Course Outline as of Fall 2012

Inactive Course
CATALOG INFORMATION

Discipline and Nbr:  BMG 67.2Title:  CONFLICT MANAGEMENT  
Full Title:  Conflict Management
Last Reviewed:4/14/2003

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum1.00Lecture Scheduled1.0017.5 max.Lecture Scheduled17.50
Minimum1.00Lab Scheduled02 min.Lab Scheduled0
 Contact DHR0 Contact DHR0
 Contact Total1.00 Contact Total17.50
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  35.00Total Student Learning Hours: 52.50 

Title 5 Category:  AA Degree Applicable
Grading:  Grade or P/NP
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
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Develops knowledge and skills in diagnosing, preventing, and identifying causes of conflict. Provides the strategy options, techniques, and environmental considerations for dealing with and evaluating a diagnosed conflict.  

Prerequisites/Corequisites:


Recommended Preparation:
Eligibility for ENGL 100 or ESL 100

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
Develops knowledge and skills in diagnosing, preventing, and identifying causes of conflict.  Provides the strategy options, techniques, and environmental considerations for dealing with and evaluating a diagnosed conflict.  
(Grade or P/NP)

Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:Effective:Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Certificate Applicable Course



COURSE CONTENT

Outcomes and Objectives:
Upon completion of the course, students will be able to:
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Upon completion of the course, students will be able to:
1. Formulate a description of a conflict in a cultural and historical
  context.
2. Uncover the contributing causes of a conflict and examine possible
  preventions.
3. Differentiate between positions, issues, and interests of disputants
  and stakeholders.
4. Decide on a strategy, develop a congruent action plan, and evaluate
  environmental needs.
5. Negotiate and summarize key points, then construct a settlement
  agreement.
6. Evaluate the results of a resolution based on four satisfaction-level
  scales.  

Topics and Scope
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1. Definition and levels of conflict.
2. Conflict in cultural and historical context.
3. Emotions and conflict.
4. The contributing causes of conflict.
5. Possible preventions of conflict.
6. Positions, issues, and interests of disputants and stakeholders.
7. Overall and contingency strategies.
8. A congruent action plan.
9. Environmental factors.
10. The settlement agreement.
11. Theories of four satisfaction scales for evaluating a settlement
   agreement.  

Assignments:
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1. In-class written assignments.
2. Homework.
3. Group activities.
4. Role-playing.
5. Workbook exercises.
6. Case studies.
7. Skill demonstrations.
8. Participation in classroom activities.
9. Examination(s).  

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
25 - 35%
Written homework, In-class written assignments, short essay question
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
20 - 25%
Group activities, workbook exercises, case studies
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
20 - 40%
Role-playing, skill demonstrations
Exams: All forms of formal testing, other than skill performance exams.Exams
1 - 20%
Multiple choice, True/false, Short essays
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
10 - 30%
Participation in classroom activities


Representative Textbooks and Materials:
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Instructor-prepared materials.
Yankelovitch, MAGIC OF DIALOGUE:  TRANSFORMING CONFLICT INTO COOPERATION, Simon & Schuster, 1999 (classic in field).  

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