SRJC Course Outlines

2/25/2024 12:40:34 AMFLORS 93 Course Outline as of Fall 1999

Changed Course

Discipline and Nbr:  FLORS 93Title:  SYMPATHY WORK  
Full Title:  Sympathy Design, Selling and Management
Last Reviewed:3/28/2022

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum2.00Lecture Scheduled1.5017.5 max.Lecture Scheduled26.25
Minimum2.00Lab Scheduled1.506 min.Lab Scheduled26.25
 Contact DHR0 Contact DHR0
 Contact Total3.00 Contact Total52.50
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  52.50Total Student Learning Hours: 105.00 

Title 5 Category:  AA Degree Applicable
Grading:  Grade or P/NP
Repeatability:  05 - May Be Taken for a Total of 4 Units
Also Listed As: 
Formerly:  FLORS200.3

Catalog Description:
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Presents design work of casket covers, standing and flat sprays, set work, sympathy arrangements and lid pieces. The responsibility to the family, friends and mortuary. A mortuary and a cemetery will be visited to learn their needs and point of view concerning floral work. Selling sympathy work discussed.

Flors 83B.

Recommended Preparation:

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
Design work of casket covers, standing & flat sprays, set work, sympathy arrangements & lid pieces. Also, responsibility to family, friends & mortuary.
(Grade or P/NP)

Prerequisites:Flors 83B.
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:05 - May Be Taken for a Total of 4 Units


Associate Degree:Effective:Inactive:
CSU GE:Transfer Area Effective:Inactive:
IGETC:Transfer Area Effective:Inactive:
CSU Transfer:TransferableEffective:Summer 1991Inactive:Fall 2005
UC Transfer:Effective:Inactive:

Certificate/Major Applicable: Not Certificate/Major Applicable


Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
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The students will:
1.  Explore the responsibility of dealing with family, friends and the
   mortuary.  Understanding the uses of body flowers and their
2.  Create and design: casket covers, half and full couch, children's
   and infant's.
     A. Sympathy arrangements; for mortuary, cemetery and home; using
        baskets, paper maiche, urns, stands, floor sprays; flat and
     B. Set work: heart, cross, wreath, fraternity pieces; cutting
        styrofoam, shaping and creating different shapes.
     C. Crypt wall pieces; ground pieces for cemetery.
3.  Understand the principles of selling sympathy work; to family,
   friends, clubs, organizations.
4.  Learn the importance of positioning and set-up of floral displays
   at mortuary, cemetery, home.
5.  Understand and develop empathy for the deceased's family while
   keeping your personal feelings under control.
6.  Develop a working relationship with mortuaries and cemeteries; to
   understand and fulfill their need and requirements while meeting
   the needs of family.
7.  Learn to use props to effectively display work.
8.  Learn the uses of ribbon to enhance sympathy work; ribbon wrapping,
9.  Selling sympathy work; who is usually responsible for certain
   pieces; taking care to write order as customer requested.
10. Selling materials seasonally; selling what is on hand or can be
   easily obtained.
11. Be able to do and understand above items to instructor's
   satisfaction 85% of the time.

Topics and Scope
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1.  Introduction to sympathy work; dealing with family and friends.
   Attitude of class to funerals; mortuaries and cemeteries.
2.  How not to get emotionally involved; empathy needed. Video from
   Society of American Florists on responsibility.
3.  Lid pieces; what are they, where used, who orders. Using pre-made
   forms; hearts, pillows, crosses, rosary; free form lid pieces.
4.  Using ribbon for special effects and additions to sympathy work.
   Lettering on ribbon; pens, paste on letters, glitter pens. Not a
   book on ribbon. Satin wrapping, braiding.
5.  Sprays; kinds, equipment used. Easels; uses, sizes, kinds, new and
   used, restoring used easels.Spray packs - kinds, sizes; securing
   to easel.
6.  Flat spray. Sizes, shapes, pricing. Spray packs; needle pack, oasis
   pack, wrapped pack. Flowers and foliages.
7.  Standing sprays. Easel; pack for size of spray; secure to easel;
   how to display; selling.
8.  Arrangements; vase, standard, floor, home; sizes, shapes, pricing;
   placement. Container; paper maiche (sizes and shapes); plastic,
   ceramic, basket, going to mortuary or home. Pricing; delivering.
9.  Selling sympathy work; who usually is responsible for certain
   pieces; obtaining required materials (sell seasonally). Care in
   taking order as customer requested. Card; complete name, address
   and phone of sender. Legible writing, good spelling, no abbreviations.
10. Field trip to mortuary; their needs and requirement of florist.
   Florist responsibility to mortuary.
11. Casket covers: full or half couch. Study kinds, shapes and sizes.
   Importance of securing foam to tray; reinforce foam so as not to
   break up. Importance of color of casket to flowers used; foliages
   Placing tray on casket; height of casket cover; space in hearse.
12. Set work; kinds and styles; different forms. Organization piece,
   importance of knowing organization shapes, colors and traditions.
   Using styrofoam shapes, benefits and disadvantages; wrapping for
   stability; transporting styro. Breaking styro forms; how to repair.
   Feature pack, effective use of feature; where to place finishing
   edge of pieces; paper galex, ribbon, greens, flowers, other.
13. Field trip to cemetery; how flowers transported to cemetery; how
   placed at cemetery; how long do they stay at cemetery, who is
   responsible for flowers after leaving mortuary/at cemetery.
14. Understanding different religious and ethnic customs. How to comply
   so not to create more stress on the family. Discuss where to find
   information needed; where to find picture and description of
   fraternal pieces.
15. The unusual - you never know what will be requested for a funeral.
   Using styrofoam; cutting and shaping styro into anything requested;
   finishing it.
16. Delivering funeral work; how to support work in delivery vehicle.
   Don't break flowers; don't deliver piece that has been broken;
   if family is present when delivering, don't panic. They know why
   you are there. Be courteous at all times. Be clean and neat; keep
   vehicle clean.
17. Positioning and set-up floral displays; importance of placement
   of family pieces.
18. Final written exam. Class project, make and set-up complete funeral

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1.  Make different kinds and styles of body flowers for men and women.
   Design lid pieces for casket lid; free-form and using different
2.  Use ribbon for special effects. Ribbon wrap shaped pieces; braid
   ribbon; bows and streamers. Letter ribbon using different types and
   styles  of lettering.
3.  Set up different kinds and sizes of easels; determine how each kind
   is made, how stored and how made secure to hold pack. Restore
   used easel.
4.  Make spray packs using poly-foil, wire and wet foam. Set-up pack
   holder and needle pack for spray. Attach each kind of pack securely
   to easel.
5.  Design a flat spray usin different kinds of packs. Discuss difference
   each kind of pack has for longevity of flowers.
6.  Design a standing spray (look in design books for different styles).
   Determine size of pack to use for size and style of spray to be
   made. Mount pack on easel for style of spray to be made. Use different
   foliages to create the outline of the spray; add flowers. Show how
   spray should be displayed.
7.  Design sympathy arrangements. Determine size of arrangement and where
   to be used (mortuary or home). Choose proper container. Determine
   price and how to deliver arrangement.
8.  Sell a mock funeral, to a family; to a friend. Write order clearly
   and properly. After taking order make market list of flowers,
   foliages and supplies needed. Be sure to determine cost/mark-up
   when figuring materials needed.
9.  Write enclosure card for order. Be sure front of card has all names
   correctly spelled and in right order. On back of card write
   description of piece sent; name and address of sending party.
   This helps the family identify which piece was sent by each person.
   Name and address of sender helps family in acknowledging remembrance.
10. Field trip to mortuary. Notebook required.
11. Set up casket tray with wet foam, secure adequately to tray,
   reinforce foam to keep from breaking up. Design casket cover for
   half couch and full couch. Determine color to be used in casket
   cover to compliment casket. (Always get description of casket).
   Determine height of casket cover to allow for transportation in
12. Solid set work; ribbon wrap work. Set up a shaped piece (heart,
   cross, wreath, pillow) on easel. Determine best height of easel
   for piece and where to be placed. If using styrofoam, reinforce for
   strength. Attach piece to easel, secure well; make sure all
   mechanics are hidden so will not cut anyone or other property.
13. Determine size and where to place feature pack. Make feature pack;
   secure to form. Finish edge of form; ribbon, paper galex, greens,
   flowers. Make set piece.
14. Field trip to cemetery. Notebook required.
15. Design a wall crypt piece.
16. Design a ground cup arrangement for cemetery.
17. Do research of different religious or ethnic customs. Determine
   where pictures, descriptions of sympathy pieces required by religious
   and fraternal organizations can be found. Draw and describe two
   different religious/fraternal pieces, using shape and color
18. Cut styrofoam to make a distinct shape; shape, finish styro; attach
   to easel, reinforce against breakage.
19. Demonstrate proper delivery techniques for all kinds of sympathy
20. Draw floor plan of placement of floral pieces; family pieces,
   friends and acquaintances. Use as many kinds, styles and forms of
   sympathy work as possible. No less than 8 pieces.
21. Class project; do and set up a complete funeral display.

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
0 - 0%
This is a degree applicable course but assessment tools based on writing are not included because problem solving assessments and skill demonstrations are more appropriate for this course.
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
10 - 25%
Homework problems, Quizzes, Exams
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
40 - 60%
Class performances, Performance exams, PARTICIPATION IN FINAL SET UP
Exams: All forms of formal testing, other than skill performance exams.Exams
10 - 25%
Multiple choice, True/false, Matching items, Completion
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
10 - 25%

Representative Textbooks and Materials:

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