| 12/21/2024 7:42:36 AM |
| New Course (First Version) |
| CATALOG INFORMATION
|
| Discipline and Nbr:
PHARM 154A | Title:
RETAIL CLINICAL 1 |
|
| Full Title:
Retail Clinical 1 |
| Last Reviewed:12/12/2023 |
| Units | Course Hours per Week | | Nbr of Weeks | Course Hours Total |
| Maximum | 1.00 | Lecture Scheduled | 0 | 17.5 max. | Lecture Scheduled | 0 |
| Minimum | 1.00 | Lab Scheduled | 3.00 | 15 min. | Lab Scheduled | 52.50 |
| | Contact DHR | 0 | | Contact DHR | 0 |
| | Contact Total | 3.00 | | Contact Total | 52.50 |
| |
| | Non-contact DHR | 0 | | Non-contact DHR Total | 0 |
| | Total Out of Class Hours: 0.00 | Total Student Learning Hours: 52.50 | |
Title 5 Category:
AA Degree Applicable
Grading:
Grade Only
Repeatability:
00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As:
Formerly:
Catalog Description:
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The practice, in an outpatient environment, of pharmacy technician skills developed in didactic and laboratory training. Activities will be performed by the student and evaluated by a preceptor.
Prerequisites/Corequisites:
Course Completion or Current Enrollment in PHT 150 ( or PHARM 150)
Recommended Preparation:
Eligibility for ENGL 100 or ESL 100.
Limits on Enrollment:
Schedule of Classes Information
Description:
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The practice, in an outpatient environment, of pharmacy technician skills developed in didactic and laboratory training. Activities will be performed by the student and evaluated by a preceptor.
(Grade Only)
Prerequisites:Course Completion or Current Enrollment in PHT 150 ( or PHARM 150)
Recommended:Eligibility for ENGL 100 or ESL 100.
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP
ARTICULATION, MAJOR, and CERTIFICATION INFORMATION
| Associate Degree: | Effective: | | Inactive: | |
| Area: | | |
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| CSU GE: | Transfer Area | | Effective: | Inactive: |
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| IGETC: | Transfer Area | | Effective: | Inactive: |
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| CSU Transfer: | | Effective: | | Inactive: | |
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| UC Transfer: | | Effective: | | Inactive: | |
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| C-ID: |
Certificate/Major Applicable:
Certificate Applicable Course
COURSE CONTENT
Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
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Upon successful completion of this course the student will be able to:
1. Describe the structure and apply procedures of the pharmacy.
2. Effectively interview patients, their representatives, or their
care-givers to collect pertinent information for use by the
pharmacist.
3. Apply basic computer skills at a retail pharmacy counter.
4. Apply procedures for obtaining refills on prescriptions that
have no refills.
5. Correctly operate a cash register to ring up pharmacy counter
purchases.
6. Apply legal and ethical guidelines for safeguarding the
confidentiality of patient information.
7. Employ effective strategies for communicating with patients who
are non-English speakers or who are impaired.
8. Maintain personal hygiene, self-control, a dress code, and decorum.
9. Make use of interpersonal and communication skills to effectively
manage working relationships.
Topics and Scope
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I. Pharmacy procedures
A. Use of a cash register
B. Flow of the pharmacy
C. Drop off and pick up procedures for prescriptions
D. Telephone procedures
E. OTC products
II. Patient-Pharmacy interaction
A. Counseling
B. Method of Payment
C. Verify Third Party coverage, electronically or by telephone
D. Interpersonal
III. Computerized prescription filling
A. New prescriptions
B. Refill prescriptions
C. Record patient information
D. Generate labels
E. Printing profiles
F. Patient, doctor, drug, price, and interactions screens
IV. Prescription refill when no refill is allowed
A. Transfer information to doctor's office
B. Obtain information from doctor's office
C. Procedures for faxing information
V. Operating a cash register
A. Determine method of payment (cash, check, charge)
B. Taxable and non-taxable items
C. Listening/communication skills
D. Return policies and refunds
E. Voids
F. Documentation of Third Party sales
VI. Confidentiality of patient information
VII. Dealing with impaired patients
A. Hearing impaired
B. Sight impaired
C. Speech impediments
D. Developmentally disabled
E. Physically disabled
VIII. Personal hygiene and decorum
IX. Interpersonal relationships
Assignments:
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1. Observe and follow instructions of the licensed pharmacist while job
shadowing at the assigned pharmacy site.
2. Keep a comprehensive journal of daily experience.
Methods of Evaluation/Basis of Grade.
| Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing
20 - 30% |
| Written homework | |
| Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving
0 - 0% |
| None | |
| Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations
40 - 60% |
| Lab Demonstrations | |
| Exams: All forms of formal testing, other than skill performance exams. | Exams
20 - 30% |
| Multiple choice | |
| Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category
0 - 0% |
| None | |
Representative Textbooks and Materials:
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Course Syllabus.
Instructor prepared handouts.
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