SRJC Course Outlines

3/29/2024 9:01:07 AMPHARM 154A Course Outline as of Spring 2002

New Course (First Version)
CATALOG INFORMATION

Discipline and Nbr:  PHARM 154ATitle:  RETAIL CLINICAL 1  
Full Title:  Retail Clinical 1
Last Reviewed:12/12/2023

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum1.00Lecture Scheduled017.5 max.Lecture Scheduled0
Minimum1.00Lab Scheduled3.0015 min.Lab Scheduled52.50
 Contact DHR0 Contact DHR0
 Contact Total3.00 Contact Total52.50
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  0.00Total Student Learning Hours: 52.50 

Title 5 Category:  AA Degree Applicable
Grading:  Grade Only
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
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The practice, in an outpatient environment, of pharmacy technician skills developed in didactic and laboratory training.  Activities will be performed by the student and evaluated by a preceptor.

Prerequisites/Corequisites:
Course Completion or Current Enrollment in PHARM 150


Recommended Preparation:
Eligibility for ENGL 100 or ESL 100.

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
The practice, in an outpatient environment, of pharmacy technician skills developed in didactic and laboratory training.  Activities will be performed by the student and evaluated by a preceptor.
(Grade Only)

Prerequisites:Course Completion or Current Enrollment in PHARM 150
Recommended:Eligibility for ENGL 100 or ESL 100.
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:Effective:Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Certificate Applicable Course



COURSE CONTENT

Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
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Upon successful completion of this course the student will be able to:
1. Describe the structure and apply procedures of the pharmacy.
2. Effectively interview patients, their representatives, or their
   care-givers to collect pertinent information for use by the
   pharmacist.
3. Apply basic computer skills at a retail pharmacy counter.
4. Apply procedures for obtaining refills on prescriptions that
   have no refills.
5. Correctly operate a cash register to ring up pharmacy counter
   purchases.
6. Apply legal and ethical guidelines for safeguarding the
   confidentiality of patient information.
7. Employ effective strategies for communicating with patients who
   are non-English speakers or who are impaired.
8. Maintain personal hygiene, self-control, a dress code, and decorum.
9. Make use of interpersonal and communication skills to effectively
   manage working relationships.

Topics and Scope
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I. Pharmacy procedures
  A. Use of a cash register
  B. Flow of the pharmacy
  C. Drop off and pick up procedures for prescriptions
  D. Telephone procedures
  E. OTC products
II. Patient-Pharmacy interaction
  A. Counseling
  B. Method of Payment
  C. Verify Third Party coverage, electronically or by telephone
  D. Interpersonal
III. Computerized prescription filling
  A. New prescriptions
  B. Refill prescriptions
  C. Record patient information
  D. Generate labels
  E. Printing profiles
  F. Patient, doctor, drug, price, and interactions screens
IV. Prescription refill when no refill is allowed
  A. Transfer information to doctor's office
  B. Obtain information from doctor's office
  C. Procedures for faxing information
V. Operating a cash register
  A. Determine method of payment (cash, check, charge)
  B. Taxable and non-taxable items
  C. Listening/communication skills
  D. Return policies and refunds
  E. Voids
  F. Documentation of Third Party sales
VI. Confidentiality of patient information
VII. Dealing with impaired patients
  A. Hearing impaired
  B. Sight impaired
  C. Speech impediments
  D. Developmentally disabled
  E. Physically disabled
VIII. Personal hygiene and decorum
IX. Interpersonal relationships

Assignments:
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1. Observe and follow instructions of the licensed pharmacist while job
  shadowing at the assigned pharmacy site.
2. Keep a comprehensive journal of daily experience.

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
20 - 30%
Written homework
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
0 - 0%
None
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
40 - 60%
Lab Demonstrations
Exams: All forms of formal testing, other than skill performance exams.Exams
20 - 30%
Multiple choice
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
0 - 0%
None


Representative Textbooks and Materials:
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Course Syllabus.
Instructor prepared handouts.

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