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At the conclusion of this course, the student should be able to:
1. Demonstrate understanding of how interpersonal communication can influence relationships by looking at the foundational theories of the discipline and comparing to current scholarship and research.
2. Acquire an awareness and appreciation of the sociological and behavioral complexities of the communication process, including how age, gender, race, ethnicity, and other forces may affect it.
3. Demonstrate appropriate listening skills in a variety of interpersonal contexts.
4. Evaluate and adapt their verbal and non-verbal cues in various interpersonal settings.
5. Discuss how language choice and social-identity can significantly impact interpersonal interactions.
6. Explore and analyze social and social-identity roles as they apply to relational communication using social scientific research methodologies and theories.
7. Identify the difference between passive, assertive and aggressive behavior.
8. Explain ways that communication creates, develops and changes personal identities.
9. Recognize and apply constructive conflict management techniques.
10. Analyze the role of technology in interpersonal communication.
11. Analyze interpersonal communication in various contexts, including personal and professional, using various studies in the discipline and citing both contemporary and foundational theories.
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I. Interpersonal Communication in Social and Behavioral Sciences
A. Communication process
1. Definition and basic terms
2. Communication model
3. Barriers to understanding communication
B. Discipline research methodologies
1. Qualitative
2. Quantitative
II. Listening
A.The process of listening
1. Physiological processes
2. Psychological processes
B. Listening styles
C. Barriers to listening
D. Effective listening behaviors
III. Self-Concept and Self-Esteem
A. Influences of outside sources (media, family/friends, societal norms, etc.)
1. Looking glass self
2. Attachment style theory
B. Maslow's Theories
1. Hierarchy of values
2. Model of self-awareness
C. Effects of low self-esteem
D. Face and facework
E. Self-fulfilling prophecy
F. Schutz's Interpersonal Needs Theory
IV. Perception
A. Variables that affect perception, including behavioral, sociological, and cultural factors
1. Attribution theory
2. Standpoint theory
B. Differences in perception
C. Sociological and behavioral influences on impression formation
1. Impression formation theory
2. Implicit personality theory
D. Perception errors
V. Cultural Diversity
A. Categorization of people (sociological, physiological, etc.)
B. Enculturation and acculturation
C. Low and high context
D. Hofstede's cultural dimensions
E. Behavioral and sociological barriers to effective intercultural communication
VI. Emotions
A. Components
1. Physiological reactions
2. Cognitive responses
3. Behavioral reactions
4. Subjective affective responses
B. General principles and sociological theories
VII. Verbal Communication/Language
A. Theories of language acquisition, such as the Sapir-Whorf Hypothesis
B. Language barriers
C. Language complexities, such as abstraction and Ogden & Richards' Triangle of Meaning
VIII. Non-Verbal Communication
A. Functions and characteristics
B.Types of cues (e.g.: kinesics, proxemics, paralanguage, etc.)
C.Socially-constructed differences
D. Mehrabian's contribution to interpretation of non-verbal cues
IX. Relational Communication
A. Relational roles and functions
B. Social identity
C. Intimacy
D. Self-disclosure
1. Johari Window
2. Social penetration theory
E. Jung's Communication Social Styles
F. Beren's Transactional Analysis
G. Relationship stages
H. Relationship repair and dissolution
I. Loneliness
J. Theories of relational development
1. Social exchange theory
2. Dialectical Theory
X. Conflict Resolution/Negotiation Techniques
A. Types of conflict
B. Sources of conflict
C. Progression of conflict
D. Behavioral styles (aggressive, assertive, passive)
E. Conflict management styles
F. Negotiation techniques
G. Defensive versus supportive communication
XI. Technology and Communication
A. Effective use of communication technology
B. Effect of technology on communication
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1. Written Assignments
a. Free writing assignments
b. Topic related journal assignments that apply theories to examples of interpersonal communication -- 10-20 pages total per semester.
c. Three to five short 2-5-page analytical papers or two 4-10-page term papers that use theories to predict and/or explain interpersonal communication in various contexts.
2. Reading Assignments - 30 pages/week
3. Observational assignments
4. Discussions about theories and research in interpersonal communication
5. In-class Assignments
a. Experiential activities
b. Group projects
c. Class participation
6. Oral presentation(s) involving application or explanation of theories and/or current research in the field
a. Individual -- 1-2 presentation(s)
b. Group -- 1-2 presentation(s)
7. Exam(s) 1-3 (such as multiple choice and short answer)
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Communicate! A Workbook for Interpersonal Communication. 7th ed. Long Beach City College Foundation. Kendall-Hunt. 2004. (classic).
The Interpersonal Communication Book. 16th ed. DeVito, Joseph. Pearson. 2022.
Looking Out, Looking In . 16th ed. Adler, Ronald and Proctor II, Russell. Cengage L. 2023.
Interpersonal Communication: Relating to Others. 9th ed. Beebe, Steven and Beebe, Susan and Redmond, Mark. Pearson. 2020. (classic).
Open Educational Resource(s) (OER):