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I. Human Resources Management Process
A. Human Resource Functions
1. Human Resource Challenges
2. Human Resource Strategic View
3. Required Skills
4. Responsibilites within Human Resources
5. Current trends and Best Practices
B.Human Resources as a Strategic Partner
1. Developing the Business Plan
II. Ethics and Responsibility
A.Corporate Social Responsibility
1. Legislation
2. Stakeholder Analysis and Social Contract
B.Human Resource Ethics
1. Model of Ethics
2. Sources of Ethical Guidance
3. Code of Ethics
III. Employment Law
A. Diversity Management
B. Equal Employment Opportunity
C. Supreme Court Decisions
D. California Employment Laws
1. Diversity Issues
2. Industrial Relations Regulations
IV. Human Resource Planning and Job Analysis
A. Job Analysis
1. Reasons
2. Methods
B. Job Descriptions
1. Content
2. Uses
C. Legal Implications of Job Analysis
D. Human Resource Planning
1. Forecasting Techniques
2. Planning Process
V. Recruiting
A. External Environment of Recruiting
B. Internal Environment of Recruiting
C. The Recruiting Process
1. Methods
2. Sources
D. Legal Implications
VI. Testing and Selection
A. Environmental Factors
B. Selection Process
1. Interview
2. Testing
C. Legal Implications
VII. Training and Development
A. Factors Influencing Training
B. Internal and External Environment
C. Methodology
1.Methods
2. Advantages and Disadvantages
D. Management Development
E. New Employee Orientation
F. HR Development Programs
G. Organizational Development
VIII. Performance Management
A. Performance Appraisal Overview
B. Uses of Performance Appraisal
1. HR Planning
2. Recruiting and Selection
3. Compensation
4. Training
C. Appraisal Process
D. Methods and Criteria
E. Typical Problems with Appraisal
F. Characteristics of an Effective Appraisal System
G. Legal Implications
IX. Compensation
A. Equity in Financial Compensation
B. Determinants of Financial Compensation
1. Organization
2. Labor Market
3. Society
4. Economy
5. Legislation
6. Job Content
7. Performance
C. Compensation for Special Groups
1. Team Based Pay
2. Company wide Plans
3. Executive Compensation
X. Benefits
A. Mandated Benefits
B. Discretionary Benefits
1. Pay for time not worked
2. Health Care
3. Retirement Plans
4. Employee Services
C. Legal Implications
D. Intrinsic Benefits
XI. Safety and Health
A. Legal Environment
1. Occupational Safety and Health Administration (OSHA), Federal
2. Cal-OSHA, State
B. Safety Programs
C. Security and Workplace Violence
D. Ergonomics and Stress
XII. Labor and Collective Bargaining
A. History of the Labor Movement
B. Union Strategies for Growth
C. Why Employees Join Unions
D. Union Structure
1. Local
2. National
E. Collective Bargaining Process and Relationship
1. Union Organizing and Campaign
2. Good Faith Bargaining
XIII. Employee Relations
A. Disciplinary Action
1. Process
2. Methodology
B. Alternative Dispute Resolution
1. Grievance
2. Mediation
3. Arbitration
C. Termination
D. Legal Implications
XIV. Global HR Management
A. The Evolution of Global Business
B. Global Staffing
1.Recruiting
2.Compensation
C. Global HR Development
D. Legal Implications
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Human Resource Management. Robert Hussier & John Hendon. Sage Publishing:
2nd Edition, 2015
Instructor prepared materials