| 5/1/2024 5:18:02 PM |
| Changed Course |
| CATALOG INFORMATION
|
| Discipline and Nbr:
DA 67 | Title:
DENTAL OFFICE MGT |
|
| Full Title:
Dental Office Management |
| Last Reviewed:4/12/2021 |
| Units | Course Hours per Week | | Nbr of Weeks | Course Hours Total |
| Maximum | 2.00 | Lecture Scheduled | 2.00 | 17.5 max. | Lecture Scheduled | 35.00 |
| Minimum | 2.00 | Lab Scheduled | 0 | 17.5 min. | Lab Scheduled | 0 |
| | Contact DHR | 0 | | Contact DHR | 0 |
| | Contact Total | 2.00 | | Contact Total | 35.00 |
| |
| | Non-contact DHR | 0 | | Non-contact DHR Total | 0 |
| | Total Out of Class Hours: 70.00 | Total Student Learning Hours: 105.00 | |
Title 5 Category:
AA Degree Applicable
Grading:
Grade Only
Repeatability:
00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As:
Formerly:
DNA 68
Catalog Description:
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Instruction in the non-clinical functions which dental assistants are required to perform with emphasis on: financial arrangements, collection techniques, completing insurance forms, and maintaining current insurance records, office mail, dental office computer systems, group practice, inventory, marketing, purchasing, payroll, tax records, disbursements, and petty cash. Students will learn the Dental Mac integrated record system.
Prerequisites/Corequisites:
Completion of DA 60 (formerly DE 52) with a grade of 'C' or better.
Recommended Preparation:
Limits on Enrollment:
Schedule of Classes Information
Description:
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Instruction in the non-clinical functions which dental assistants are required to perform.
(Grade Only)
Prerequisites:Completion of DA 60 (formerly DE 52) with a grade of 'C' or better.
Recommended:
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP
ARTICULATION, MAJOR, and CERTIFICATION INFORMATION
| Associate Degree: | Effective: | | Inactive: | |
| Area: | | |
| |
| CSU GE: | Transfer Area | | Effective: | Inactive: |
| |
| IGETC: | Transfer Area | | Effective: | Inactive: |
| |
| CSU Transfer: | Transferable | Effective: | Fall 1981 | Inactive: | Fall 2021 |
| |
| UC Transfer: | | Effective: | | Inactive: | |
| |
| C-ID: |
Certificate/Major Applicable:
Certificate Applicable Course
COURSE CONTENT
Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
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1. Successfully interact, in a mock dental office situation, with
patients in person-to-person contacts and when generating or receiving
telephone calls
2. Demonstrate basic knowledge of the elements for effective appointment
control and maintain records associated with scheduling
3. Prepare complete, accurate patient records and maintain them
4. Write appropriate business letters
5. Maintain an accurate filing system
6. Describe an efficient and effective patient recall system
7. Prepare and process dental insurance forms accurately, both manually
and electronically
8. Develop a personal job resume
9. Demonstrate job interview skills
Topics and Scope
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I. Accounts Payable
A. Bookkeeping Fundamentals
B. Recording Charges and Payments
C. Computer Systems
II. Financial Arrangements
A. Methods of Payment
1. Cash
2. Statements
3. Divided plans
4. Credit cards
III. Collections
A. Collection Letters
B. Collection Telephone Calls
C. Collection Agencies
IV. Dental Health Insurance
A. Types of Coverage
B. Usual, Customary, and Reasonable Fees
C. Coinsurance
D. Deductibles
V. Processing Insurance Claims
A. Manual
B. Computer Generated
VI. Computer Use in Dental Offices
A. Keyboard Usage
B. Record Keeping Systems
C. Integrated Systems
VII. Marketing Techniques in Dentistry
VIII.Employment
A. Opportunities
B. The Resume
C. The Interview
D. Follow-up
Assignments:
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Reading assignments in texts and course syllabus
Methods of Evaluation/Basis of Grade.
| Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing
0 - 0% |
| None | |
| This is a degree applicable course but assessment tools based on writing are not included because problem solving assessments and skill demonstrations are more appropriate for this course. |
|
| Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving
30 - 75% |
| Homework problems, Field work, Lab reports, Quizzes, Exams | |
| Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations
15 - 50% |
| Class performances, Field work, Performance exams | |
| Exams: All forms of formal testing, other than skill performance exams. | Exams
10 - 20% |
| Multiple choice, True/false, Matching items, Completion | |
| Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category
0 - 0% |
| None | |
Representative Textbooks and Materials:
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Torres, H. & Ehrlich, A. Modern Dental Assisting. 5th Ed. W.B. Saunders,
1996
Chasteen, J. Essentials of Clinical Dental Assisting. 5th Ed. Mosby, 1996
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