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|Discipline and Nbr:
ORAL COMM IN ORGS||
Oral Communication in Organizations
|Units||Course Hours per Week|| ||Nbr of Weeks||Course Hours Total
|Maximum||3.00||Lecture Scheduled||3.00||17.5 max.||Lecture Scheduled||52.50
|Minimum||3.00||Lab Scheduled||0||6 min.||Lab Scheduled||0
| ||Contact DHR||0|| ||Contact DHR||0
| ||Contact Total||3.00|| ||Contact Total||52.50
| ||Non-contact DHR||0|| ||Non-contact DHR Total||0
Title 5 Category:
AA Degree Applicable
00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As:
| ||Total Out of Class Hours: 105.00||Total Student Learning Hours: 157.50||
Develop speaking skills to effectively and confidently deliver oral presentations in organizational settings. In addition, analyze audiences, research topics, and prepare and deliver presentations.
Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Schedule of Classes Information
Develop speaking skills to effectively and confidently communicate ideas through oral presentations in organizational settings.
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP
ARTICULATION, MAJOR, and CERTIFICATION INFORMATION
Both Certificate and Major Applicable
Student Learning Outcomes:
At the conclusion of this course, the student should be able to:
|Associate Degree:||Effective:||Fall 1981||Inactive:||
| Area:||B||Communication and Analytical Thinking
|CSU GE:||Transfer Area|| ||Effective:||Inactive:
|IGETC:||Transfer Area|| ||Effective:||Inactive:
|CSU Transfer:||Transferable||Effective:||Fall 1981||Inactive:||
1. Create clear, comprehensive informational and persuasive oral presentations designed for use in a business setting, effectively utilizing appropriate elements and resources.
2. Effectively and confidently deliver oral presentations tailored to the business environment.
Students will be able to:
1. Analyze the basic communication process and describe its elements.
2. Prepare an audience analysis for an oral presentation.
3. Design the purpose statement for a specific topic for an oral
4. Distinguish between credible and non-credible sources of references.
5. Create a credibility statement and evaluate its effectiveness within
6. Select and utilize applicable, appropriate references to research
specific presentation topics and create a bibliography of references.
7. Examine types of supplementary material to enhance an oral
8. Select direct information and supplementary material for a presentation
and evaluate effectiveness for inclusion.
9. Analyze the types of organizational sequence used for presentations.
10. Create a clear, comprehensive outline of a presentation.
11. Effectively utilize transition words and phrases between sections of a
presentation in order to make ideas more meaningful and connected.
12. Correlate the purpose of the introduction and conclusion of a
13. Analyze the types of introductions typically used for presentations
and select the most effective for a given situation.
14. Analyze the types of conclusions typically used for presentations and
select the most effective for a given situation.
15. Examine non-verbal communication and select effective gestures and
non-verbal communication techniques to enhance each presentation.
16. Compare types of visual aids, then select the most appropriate and
effective visual aid for use in a presentation.
17. Prepare an audience analysis, comprehensive outline, and bibliography
for an oral presentation.
Topics and Scope
I. The Communication Process in Business
A. Communication model
1. Source or sender
2. The message, the channel, and the receiver
B. The communication model applied to oral presentations
II. Styles of Delivery
III. General Direction of an Oral Presentation
C. Target audience
IV. Listening Behaviors
A. Active listening
B. Passive listening
C. Empathic listening
D. Evaluative listening
V. Audience Analysis
A. Perception of speaker
B. Perception of topic
C. Needs and motivations
E. The occasion
1. Purpose of the occasion
2. Physical location of the event
3. Expectations of the speaker
VI. Purpose Statement
B. Developing the purpose statement for a specific topic
A. Credible and non-credible sources
B. Credibility statements
C. Selecting and utilizing applicable, appropriate references
D. Creating a bibliography of references
VIII. Supplementary Material
F. Case studies
G. Utilizing appropriate supplementary materials to support specific ideas and concepts
A. Chronological sequence
B. Cause and effect sequence
C. Problem-solution sequence
D. Compare and contrast
E. Main points
X. Presentation Outline
C. Comprehensive outline
D. Key word outline
E. Utilizing transition words and phrases
XI. Purpose and Types of Introductions
A. Rhetorical question
B. Yes-no question
G. Shocking statement
H. Startling statistic
I. Personal reference
K. Reference to the occasion
XII. Types of Conclusions
XIII. Non-verbal Communication
XIV. Effective Visual Aids
1. Writing assignments:
a. Comprehensive outlines
b. Key word outlines
c. Chapter summaries
2. Critique presentations using established standards.
3. Skills demonstration assignments:
Prepare and deliver four oral presentations
1. Analyze audience
2. Select appropriate topic
3. Research and develop topic
4. Select appropriate organizational pattern
5. Develop a credibility statement
6. Create complementary introduction and conclusion
4. 1 to 4 exams including final exam
5. Reading approximately 15-20 pages per week.
Methods of Evaluation/Basis of Grade.
Representative Textbooks and Materials:
|Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.||Writing
30 - 45%
|See listed writing assignments||
|Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.||Problem Solving
5 - 10%
|Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.||Skill Demonstrations
40 - 55%
|Exams: All forms of formal testing, other than skill performance exams.||Exams
5 - 10%
|1 to 4 exams including final exam||
|Other: Includes any assessment tools that do not logically fit into the above categories.||Other Category
5 - 10%
Building a Speech, eighth edition. Metcalfe, Sheldon. Cengage: 2012.