12/21/2024 5:41:04 PM	BMG 53 Course Outline as of Fall 2014	Changed Course
CATALOG INFORMATION
Discipline and Nbr:  BMG 53	Title:  ORAL COMM IN ORGS
Full Title:  Oral Communication in Organizations
Last Reviewed:1/25/2021

Units		Course Hours per Week			Nbr of Weeks	Course Hours Total
Maximum	3.00	Lecture Scheduled	3.00		17.5 max.	Lecture Scheduled	52.50
Minimum	3.00	Lab Scheduled	0		6 min.	Lab Scheduled	0
		Contact DHR	0			Contact DHR	0
		Contact Total	3.00			Contact Total	52.50
		Non-contact DHR	0			Non-contact DHR Total	0

Total Out of Class Hours:  105.00

Total Student Learning Hours: 157.50

Title 5 Category:  AA Degree Applicable
Grading:  Grade Only
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:

Develop speaking skills to effectively and confidently deliver oral presentations in organizational settings. In addition, analyze audiences, research topics, and prepare and deliver presentations.

Prerequisites/Corequisites:

Recommended Preparation:
Eligibility for ENGL 100 or ESL 100

Limits on Enrollment:

Schedule of Classes Information
Description:

Develop speaking skills to effectively and confidently communicate ideas through oral presentations in organizational settings.

(Grade Only)
Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:		Effective:	Fall 1981	Inactive:
Area:	B	Communication and Analytical Thinking
CSU GE:	Transfer Area			Effective:	Inactive:
IGETC:	Transfer Area			Effective:	Inactive:
CSU Transfer:	Transferable	Effective:	Fall 1981	Inactive:
UC Transfer:		Effective:		Inactive:
C-ID:

Certificate/Major Applicable: Both Certificate and Major Applicable

COURSE CONTENT

Student Learning Outcomes:
At the conclusion of this course, the student should be able to:

1.  Create clear, comprehensive informational and persuasive oral presentations designed for use in a business setting, effectively utilizing appropriate elements and resources.

2.  Effectively and confidently deliver oral presentations tailored to the business environment.

 

Objectives:

Students will be able to:

1. Analyze the basic communication process and describe its elements.

2. Prepare an audience analysis for an oral presentation.

3. Design the purpose statement for a specific topic for an oral

  presentation.

4. Distinguish between credible and non-credible sources of references.

5. Create a credibility statement and evaluate its effectiveness within

  a presentation.

6. Select and utilize applicable, appropriate references to research

  specific presentation topics and create a bibliography of references.

7. Examine types of supplementary material to enhance an oral

  presentation.

8. Select direct information and supplementary material for a presentation

  and evaluate effectiveness for inclusion.

9. Analyze the types of organizational sequence used for presentations.

10. Create a clear, comprehensive outline of a presentation.

11. Effectively utilize transition words and phrases between sections of a

   presentation in order to make ideas more meaningful and connected.

12. Correlate the purpose of the introduction and conclusion of a

   presentation.

13. Analyze the types of introductions typically used for presentations

   and select the most effective for a given situation.

14. Analyze the types of conclusions typically used for presentations and

   select the most effective for a given situation.

15. Examine non-verbal communication and select effective gestures and

   non-verbal communication techniques to enhance each presentation.

16. Compare types of visual aids, then select the most appropriate and

   effective visual aid for use in a presentation.

17. Prepare an audience analysis, comprehensive outline, and bibliography

   for an oral presentation.

Topics and Scope

I.  The Communication Process in Business

      A. Communication model

         1. Source or sender

         2. The message, the channel, and the receiver

      B. The communication model applied to oral presentations

II.  Styles of Delivery

      A. Manuscript

      B. Impromptu

      C. Memorized

      D. Extemporaneous

III. General Direction of an Oral Presentation

      A. Informative

      B. Persuasive

      C. Target audience

IV. Listening Behaviors

      A. Active listening

      B. Passive listening

      C. Empathic listening

      D. Evaluative listening

V.  Audience Analysis

      A. Perception of speaker

      B. Perception of topic

      C. Needs and motivations

      D. Demographics

      E. The occasion

         1. Purpose of the occasion

         2. Physical location of the event

         3. Expectations of the speaker

VI. Purpose Statement

      A. Defined

      B. Developing the purpose statement for a specific topic

VII. References

      A. Credible and non-credible sources

      B. Credibility statements

      C. Selecting and utilizing applicable, appropriate references

      D. Creating a bibliography of references

VIII. Supplementary Material

      A. Statistics

      B. Illustrations

      C. Narratives

      D. Quotations

      E. Testimonies

      F. Case studies

      G. Utilizing appropriate supplementary materials to support specific ideas and concepts

IX. Organization

      A. Chronological sequence

      B. Cause and effect sequence

      C. Problem-solution sequence

      D. Compare and contrast

      E. Main points

X.    Presentation Outline

      A. Introduction

      B. Body

      C. Comprehensive outline

      D. Key word outline

      E. Utilizing transition words and phrases

XI.    Purpose and Types of Introductions

      A. Rhetorical question

      B. Yes-no question

      C. Quotation

      D. Example

      E. Story

      F. Illustration

      G. Shocking statement

      H. Startling statistic

      I. Personal reference

      J. Compliment

      K. Reference to the occasion

XII.  Types of Conclusions

      A. Summary

      B. Challenge

      C. Appeal

XIII. Non-verbal Communication

XIV. Effective Visual Aids

     A. Types

     B. Selection

Assignments:

1. Writing assignments:

     a. Comprehensive outlines

      b. Key word outlines

     c. Chapter summaries

 

2. Critique presentations using established standards.

 

3. Skills demonstration assignments:

    Prepare and deliver four oral presentations  

           1. Analyze audience

          2. Select appropriate topic

          3. Research and develop topic

          4. Select appropriate organizational pattern

          5. Develop a credibility statement

          6. Create complementary introduction and conclusion

     

4. 1 to 4 exams including final exam

 

5. Reading approximately 15-20 pages per week.

Methods of Evaluation/Basis of Grade.

Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.		Writing 30 - 45%
See listed writing assignments
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.		Problem Solving 5 - 10%
Critique content
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.		Skill Demonstrations 40 - 55%
Oral presentations
Exams: All forms of formal testing, other than skill performance exams.		Exams 5 - 10%
1 to 4 exams including final exam
Other: Includes any assessment tools that do not logically fit into the above categories.		Other Category 5 - 10%
Critique presentations

Representative Textbooks and Materials:

Building a Speech, eighth edition. Metcalfe, Sheldon. Cengage: 2012.

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