4/19/2024 1:40:29 AM	BMG 62.4 Course Outline as of Fall 2008	New Course (First Version)
CATALOG INFORMATION
Discipline and Nbr:  BMG 62.4	Title:  MANAGING WORKGROUPS
Full Title:  Managing Workgroups
Last Reviewed:1/25/2021

Units		Course Hours per Week			Nbr of Weeks	Course Hours Total
Maximum	1.50	Lecture Scheduled	1.50		17.5 max.	Lecture Scheduled	26.25
Minimum	1.50	Lab Scheduled	0		3 min.	Lab Scheduled	0
		Contact DHR	0			Contact DHR	0
		Contact Total	1.50			Contact Total	26.25
		Non-contact DHR	0			Non-contact DHR Total	0

Total Out of Class Hours:  52.50

Total Student Learning Hours: 78.75

Title 5 Category:  AA Degree Applicable
Grading:  Grade or P/NP
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:

This course will enable students to determine characteristics of effective team leadership and participation after analyzing stages of group development and group roles, and to examine strategies for creating and maintaining high-performance teams.  

Prerequisites/Corequisites:

Recommended Preparation:
Eligibility for ENGL 100 or ESL 100

Limits on Enrollment:

Schedule of Classes Information
Description:

This course will enable students to determine characteristics of effective team leadership and participation after analyzing stages of group development and group roles, and to examine strategies for creating and maintaining high-performance teams.  

(Grade or P/NP)
Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:		Effective:		Inactive:
Area:
CSU GE:	Transfer Area			Effective:	Inactive:
IGETC:	Transfer Area			Effective:	Inactive:
CSU Transfer:	Transferable	Effective:	Fall 2008	Inactive:
UC Transfer:		Effective:		Inactive:
C-ID:

Certificate/Major Applicable: Both Certificate and Major Applicable

COURSE CONTENT

Outcomes and Objectives:
At the conclusion of this course, the student should be able to:

1. Distinguish among the four stages of group/team

development

2. Differentiate between typical roles within groups/teams

3. Identify and apply skills associated with being a productive team

member

4. Identify and evaluate characteristics of an effective team leader

5. Create a group/team mission statement and vision statement

6. Assess conflict management strategies for groups/teams

7. Compare evaluation instruments for group/team performance and select

appropriate evaluation instruments for specific groups/teams

8. Create reward systems for groups/teams within specific organizations

9. Assess whether a meeting is needed and create alternatives to holding a

meeting

10. Differentiate between three meeting types and the skills needed for

running each type

11. Plan a meeting, prepare an agenda, and produce a congruent logistics

plan

12. Appraise the eleven functions of a facilitative meeting leader

13. Evaluate the effectiveness of a recently concluded meeting  

Topics and Scope

1. Study the four stages of group development

    a. Forming

   b. Storming

   c. Norming

   d. Performing

2. Group roles and group dynamics

3. Effective team member skills

   a. Communication skills

   b. Organizational skills

4. Effective leader characteristics

    a. Listening skills

   b. Empathetic skills

5. Creating high-performance teams

6. Group definition and planning:  Mission statements and vision statements

7. Norms and methods used to influence groups/teams

8. Group conflict

   a. Sources of conflict in groups/teams

    b. Conflict management strategies

9. Controlling workgroups

   a. Instruments for evaluating group/team performance

    b. Recognition and reward systems for groups/teams  

Assignments:

1. Reading, approximately 20-40 pages per week (or 60-120 pages total)

2. Workbook exercises, approximately 4-5 per week (or 12-15 total)

3. Writing assignments:

   a. Develop model for group dynamics (3-5 pages)

  b. Develop model for managing team meetings (3-5 pages)

4. Skill demonstrations:

   a. Meeting planning, agenda development, and follow-up documentation

  b. Practice meeting management techniques

  c. Dealing with group conflict

5. Case studies (1-3) with in-class participation and analysis

6. Quizzes (1-2)  

Methods of Evaluation/Basis of Grade.

Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.		Writing 25 - 35%
In-class written assignments, short essay question
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.		Problem Solving 20 - 25%
Group activities, workbook exercises, case studies
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.		Skill Demonstrations 20 - 40%
Role playing, skill-demonstrations
Exams: All forms of formal testing, other than skill performance exams.		Exams 10 - 20%
Multiple choice, True/false, Short essays
Other: Includes any assessment tools that do not logically fit into the above categories.		Other Category 5 - 15%
Participation in classroom activities

Representative Textbooks and Materials:

Donald R. Brown and Donald Harvey. An Experiential Approach to Organization Development, seventh edition, Prentice Hall, 2005.

and

Instructor prepared materials

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