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|Discipline and Nbr:
EXTERNSHIP: MED ASSISTNG||
Externship: Medical Assisting
|Units||Course Hours per Week|| ||Nbr of Weeks||Course Hours Total
|Maximum||3.50||Lecture Scheduled||.50||17.5 max.||Lecture Scheduled||8.75
|Minimum||3.50||Lab Scheduled||1.00||6 min.||Lab Scheduled||17.50
| ||Contact DHR||9.00|| ||Contact DHR||157.50
| ||Contact Total||10.50|| ||Contact Total||183.75
| ||Non-contact DHR||0|| ||Non-contact DHR Total||0
Title 5 Category:
AA Degree Applicable
00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As:
| ||Total Out of Class Hours: 17.50||Total Student Learning Hours: 201.25||
Practical experience in medical offices, clinics, and hospitals to develop office and interpersonal skills in preparation for entry-level employment as administrative medical assistants. Emphasis is on the ability to function in a medical setting, identify priorities and organize specific tasks necessary for office efficiency.
Course Completion of MA 167 ( or MA 167A or MA 67A or MA 68.5 or MSR 68.5) and Course Completion of MA 162 ( or MA 62 or MSR 62B) and Course Completion of MA 161 ( or MA 61 or MSR 61) and Course Completion of MA 168 ( or MA 68.1 or MSR 68.1 or MSR 68) and Course Completion of MA 169 ( or MA 68.4 or MSR 68.4) and Course Completion of MA 170A ( or MA 70A or MSR 70A or MSR 70)
Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Schedule of Classes Information
Practical experience in preparation for entry level employment as an MA.
Prerequisites:Course Completion of MA 167 ( or MA 167A or MA 67A or MA 68.5 or MSR 68.5) and Course Completion of MA 162 ( or MA 62 or MSR 62B) and Course Completion of MA 161 ( or MA 61 or MSR 61) and Course Completion of MA 168 ( or MA 68.1 or MSR 68.1 or MSR 68) and Course Completion of MA 169 ( or MA 68.4 or MSR 68.4) and Course Completion of MA 170A ( or MA 70A or MSR 70A or MSR 70)
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP
ARTICULATION, MAJOR, and CERTIFICATION INFORMATION
Both Certificate and Major Applicable
Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
|CSU GE:||Transfer Area|| ||Effective:||Inactive:
|IGETC:||Transfer Area|| ||Effective:||Inactive:
Upon completion of this course, the student will be able to:
1. Perform a variety of administrative medical assisting procedures and
techniques in a medical office or clinic.
2. Demonstrate problem solving and critical thinking involved with
proper and safe use of equipment, procedures and processes utilized
by administrative medical assistants in medical office or clinic
3. Apply principles and skills that have been learned in prerequisite
and corequisite courses.
4. Demonstrate confidentiality and other ethical and legal concepts
while working in administrative medical assisting settings.
5. Communicate effectively, with cultural sensitivity, with patients,
supervisor and other medical office/clinic staff.
6. Demonstrate professionalism in a clinical setting.
7. Demonstrate 5-15 techniques and procedures applicable to the medical
8. Evaluate administrative medical assisting employment opportunities.
9. Write a resume and cover letter.
10. Interview competently for an administrative medical assisting
Topics and Scope
I. Externship - Applying administrative medical skills in a medical
office or clinic
A. Meet with office or clinic manager to discuss and update task
list and to review evaluation process. Procedures students are
allowed to do will vary. Students are prepared to assist with
indicated basic clinical procedures(see numbers 14-16 below) if they
B. Basic clinical procedures:
1. preparing daily patient schedule and charts
2. answering telephones
3. scheduling appointments
4. scheduling surgeries (in surgical offices/clinics).
5. receiving and registering patients
6. receiving and recording patient payments (if office
7. entering computer data
8. filling patient records, reports, ledger cards, etc.
9. opening, sorting, and dispensing mail
10. bookkeeping--posting daysheets, posting to computer.
11. preparing bank deposit (if office designates)
12. billing patients - computerized or ledger card.
13. billing insurance companies
14. preparing patients for exams (if student chooses and
15. assisting physician with procedures (if student chooses
and office designates)
16. cleaning and sterilizing instruments (if student chooses
and office designates)
17. demonstrating professional behaviors including:
dependability, punctuality, cooperation, confidentiality,
appropriate appearance, interest in and willingess to learn,
18. communicating effectively, with cultural sensitivity,
with patients, supervisor, instructor, and office/clinic
A. Orientation to medical assisting externship
1. process, expectations, and evaluation
2. assigned experience
B. Analysis of skills and problem solving related to administrative
medical assisting experience
C. Common clinical techniques and procedures administrative medical
Assistants would use to assist in the back office
1. vital signs
2. infection control procedures
3. body mechanics
4. sterile technique and gloving
5. assisting the physician with procedures
6. cleaning and sterilization procedures
D. Resume writing and preparation for interviewing and employment
1. Complete the required number of hours, performing a variety of
designated administrative medical assisting techniques and
procedures, during assigned externship in a medical office or clinic
under an office/clinical manager's (or their designate's) supervision.
2. Maintain a timesheet.
3. Read 30-40 pages of clinical medical assisting techniques and
procedures, each week for first six weeks.
4. Complete 6-10 pages of homework from clinical medical assisting
workbook, each week for first six weeks.
5. Demonstrate 5-15 clinical techniques and procedures during
6. Complete a 1-2 page weekly report during externship, including tasks
performed, successes and problems encountered, goals for next week,
and goal achievements and revisions from last week's goals.
7. During seminars, discuss externship experience and participate in
1-3 problem-solving exercises.
8. Complete weekly task sheet update with externship supervisor.
9. Meet with instructor and office/clinic manager when requested.
10. Write a resume and cover letter.
11. Role play job interview skills.
12. Participate in final performance evaluation with instructor.
Include office/clinic manager's evaluation, timesheet, task sheet,
student evaluation of program, and future plans.
13. Complete 1-4 quizzes.
14. Adhere to standards of professionalism: dependability, punctuality,
cooperation, appropriate appearance, interest in and willingness to learn,
Methods of Evaluation/Basis of Grade.
Representative Textbooks and Materials:
|Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.||Writing
15 - 20%
|Reports; resume; cover letter.||
|Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.||Problem Solving
0 - 0%
|Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.||Skill Demonstrations
50 - 70%
|Role play; manager's/instructor's evaluation.||
|Exams: All forms of formal testing, other than skill performance exams.||Exams
5 - 15%
|Multiple choice, True/false, Matching items, Completion, Short essay.||
|Other: Includes any assessment tools that do not logically fit into the above categories.||Other Category
5 - 20%
|Professionalism and attendance.||
CLINICAL MEDICAL ASSISTING. By Bonewit, 2004.
CLINICAL MEDICAL ASSISTING WORKBOOK. By Bonewit, 2004.