SRJC Course Outlines

3/28/2024 7:56:47 AMBMG 62.1 Course Outline as of Fall 2008

Changed Course
CATALOG INFORMATION

Discipline and Nbr:  BMG 62.1Title:  ONE-ON-ONE MGMT COMM  
Full Title:  One-on-One Management Communication
Last Reviewed:1/25/2021

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum1.00Lecture Scheduled1.0017.5 max.Lecture Scheduled17.50
Minimum1.00Lab Scheduled02 min.Lab Scheduled0
 Contact DHR0 Contact DHR0
 Contact Total1.00 Contact Total17.50
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  35.00Total Student Learning Hours: 52.50 

Title 5 Category:  AA Degree Applicable
Grading:  Grade or P/NP
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
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Develop knowledge and skills for managers to effectively communicate one-on-one. Skill development includes assertiveness styles, giving/receiving criticism, communicating with diverse groups, and dealing with angry, talkative, and/or demanding people.

Prerequisites/Corequisites:


Recommended Preparation:
Eligibility for ENGL 100 or ESL 100

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
Develop knowledge and skills for managers to effectively communicate one-on-one.  Skill development includes assertiveness styles, giving/receiving criticism, communicating with diverse groups, and dealing with angry, talkative and/or demanding people.
(Grade or P/NP)

Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:TransferableEffective:Fall 1998Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Certificate Applicable Course



COURSE CONTENT

Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
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Upon completion of the course, students will be able to:
1. Diagram the one-on-one management communication process and barriers.
2. Develop non-defensive messages in giving and receiving criticism.
3. Identify and differentiate between communication skills.
4. Communicate effectively with individuals of differing cultural
  ethnicity.

Topics and Scope
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1. Study of the communication process.
2. Research communication barriers.
3. Analysis of the three-part message: content, voice, and body language.
4. Responsibilities and skills of the message sender.
5. Responsibilities and skills of the message receiver.
6. Discussion on emotions, non-defensiveness, and giving/receiving criticism.
7. Awareness of assertiveness, non-assertiveness, and aggressiveness in communication.
8. Theory of four communication styles (passive, aggressive, passive-aggressive and assertive)
9. Techniques for communicating with angry, talkative, and/or demanding
    people.
10. Theories of cultural variables.
11. Techniques for communicating with individuals from diverse ethnic
     groups.

Assignments:
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1. In-class written assignments
2. Reading, approximately 20-30 pages per week (two week course)
3. Group activities
4. Role-playing
5. Workbook exercises
6. Case studies
7. Skill demonstrations
8. Quizzes (1-2)

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
20 - 30%
Written homework, In-class written assignments, analysis of reading assignments
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
20 - 35%
Group activites; workbook exercises; case studies
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
20 - 40%
Role plays
Exams: All forms of formal testing, other than skill performance exams.Exams
10 - 20%
Multiple choice, True/false, Short essays
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
10 - 20%
Participation in class activities


Representative Textbooks and Materials:
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Instructor-prepared materials.
Verderber, Kathleen S. et al. Communicate! Thomson Wadsworth, 2007.

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