SRJC Course Outlines

2/25/2024 12:26:17 AMBMG 62.1 Course Outline as of Fall 2008

Changed Course
CATALOG INFORMATION

Discipline and Nbr:  BMG 62.1Title:  ONE-ON-ONE MGMT COMM  
Full Title:  One-on-One Management Communication
Last Reviewed:1/25/2021

UnitsCourse Hours per Week Nbr of WeeksCourse Hours Total
Maximum1.00Lecture Scheduled1.0017.5 max.Lecture Scheduled17.50
Minimum1.00Lab Scheduled02 min.Lab Scheduled0
 Contact DHR0 Contact DHR0
 Contact Total1.00 Contact Total17.50
 
 Non-contact DHR0 Non-contact DHR Total0

 Total Out of Class Hours:  35.00Total Student Learning Hours: 52.50 

Title 5 Category:  AA Degree Applicable
Grading:  Grade or P/NP
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:
Untitled document
Develop knowledge and skills for managers to effectively communicate one-on-one. Skill development includes assertiveness styles, giving/receiving criticism, communicating with diverse groups, and dealing with angry, talkative, and/or demanding people.

Prerequisites/Corequisites:


Recommended Preparation:
Eligibility for ENGL 100 or ESL 100

Limits on Enrollment:

Schedule of Classes Information
Description: Untitled document
Develop knowledge and skills for managers to effectively communicate one-on-one.  Skill development includes assertiveness styles, giving/receiving criticism, communicating with diverse groups, and dealing with angry, talkative and/or demanding people.
(Grade or P/NP)

Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:CSU;
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:Effective:Inactive:
 Area:
 
CSU GE:Transfer Area Effective:Inactive:
 
IGETC:Transfer Area Effective:Inactive:
 
CSU Transfer:TransferableEffective:Fall 1998Inactive:
 
UC Transfer:Effective:Inactive:
 
C-ID:

Certificate/Major Applicable: Certificate Applicable Course



COURSE CONTENT

Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
Untitled document
Upon completion of the course, students will be able to:
1. Diagram the one-on-one management communication process and barriers.
2. Develop non-defensive messages in giving and receiving criticism.
3. Identify and differentiate between communication skills.
4. Communicate effectively with individuals of differing cultural
  ethnicity.

Topics and Scope
Untitled document
1. Study of the communication process.
2. Research communication barriers.
3. Analysis of the three-part message: content, voice, and body language.
4. Responsibilities and skills of the message sender.
5. Responsibilities and skills of the message receiver.
6. Discussion on emotions, non-defensiveness, and giving/receiving criticism.
7. Awareness of assertiveness, non-assertiveness, and aggressiveness in communication.
8. Theory of four communication styles (passive, aggressive, passive-aggressive and assertive)
9. Techniques for communicating with angry, talkative, and/or demanding
    people.
10. Theories of cultural variables.
11. Techniques for communicating with individuals from diverse ethnic
     groups.

Assignments:
Untitled document
1. In-class written assignments
2. Reading, approximately 20-30 pages per week (two week course)
3. Group activities
4. Role-playing
5. Workbook exercises
6. Case studies
7. Skill demonstrations
8. Quizzes (1-2)

Methods of Evaluation/Basis of Grade.
Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.Writing
20 - 30%
Written homework, In-class written assignments, analysis of reading assignments
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.Problem Solving
20 - 35%
Group activites; workbook exercises; case studies
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.Skill Demonstrations
20 - 40%
Role plays
Exams: All forms of formal testing, other than skill performance exams.Exams
10 - 20%
Multiple choice, True/false, Short essays
Other: Includes any assessment tools that do not logically fit into the above categories.Other Category
10 - 20%
Participation in class activities


Representative Textbooks and Materials:
Untitled document
Instructor-prepared materials.
Verderber, Kathleen S. et al. Communicate! Thomson Wadsworth, 2007.

Print PDF