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1. Explain the five parts of an information system
2. Distinguish applications software from system software
3. Identify appropriate software to use for various tasks
4. Describe integrated software
5. Explain the advantages and disadvantages of various operating
systems
6. Discuss the difference between DOS and Windows and Windows NT
7. List the four classifications of computer systems
8. Explain the workings and functions of computer memory
9. Identify the components of a microcomputer system
10. Describe the difference between keyboard and direct-entry input
devices
11. List output devices
12. Evaluate available communications resources
13. Identify communications hardware and peripherals including modems
and scanners
14. Describe four communication network arrangements
15. Define telecommunications and network terminology including
voice mail, video calls, and cellular phones
16. Explain how changing technology has made the microcomputer a
resource that can use information systems
17. Describe how information flows in an organization
18. Distinguish among a transaction processing system, a management
information system, and a decision support system
19. List the six phases of a system's life cycle
20. Discuss how problems or needs are identified during the
preliminary investigation
21. Describe how a new or alternate information system is designed
22. Discuss how a new information system is installed and users are
trained in the systems implementation phase
23. Decide on systems maintenance and on-going evaluation to determine
if a new system is doing what it is supposed to do
24. Identify health problems associated with improper use of technology
such as carpal tunnel syndrome, and identify preventive measures
25. Identify agencies that establish and monitor health and safety
standards and the standards established by these agencies
26. List the four ethical issues: privacy, accuracy, property, and
access
27. Discuss the ethical issues raised by the presence of large databases
and electronic networks
28. Analyze the effects of computer crimes including the spreading of
computer viruses
29. Identify security measures that may be taken to reduce computer
crimes
30. Apply technology to specific tasks
31. List ways in which to maintain and troubleshoot equipment
32. Demonstrate familiarity with integrated software, personal
information/project management software, operation systems, fax/
modem software, electronic mail, and the Internet
33. Research, organize, and prepare a written and oral presentation
using appropriate media and technology to present solutions to
current business issues or problems
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Including but not limited to:
I. Computer Competency
A. Application of microcomputers
B. Four kinds of computers
C. Five parts of a microcomputer System
II. Application Software
A. Purpose and forms of application software
B. Purpose and identity of word processing, spreadsheet, database,
graphics, communication, and integrated software
C. Power Tools (personal information managers, project management
software, desktop publishing, hypertext and multimedia, CAD/
CAM, artifical intelligence software
D. Common features found in application packages
E. New software developments
III. Systems Software
A. DOS
B. DOS with Windows
C. Windows NT
D. OS/2
E. Macintosh
IV. Hardware
A. Four types of computer systems
1. Microcomputer
2. Minicomputer
3. Mainframe computer
4. Supercomputer
B. The Central Processing Unit
1. Primary storage
2. The binary system
3. The system unit
C. Input and output devices
V. Communications and Connectivity
A. Identification of options
B. Hardware considerations
C. Communications channels
D. Network configurations and types
E. Communications and the future
F. Impact of the Information Superhighway (Internet)
G. Telephone systems
VI. Employment, Health, and Safety Issues
A. Ergonomics
B. Ethics
C. Computer crime
D. Security
VII. Information Systems
A. The information revolution
B. Information flow of an organization
C. Levels of computer-based information systems
VIII.Systems Analysis and Design
A. Preliminary investigation
B. System analysis
C. Systems design
D. Systems development
E. Implementation
F. Maintenance
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POCKET GUIDES TO THE INTERNET, Velkov/Hartnell, Mecklermedia, 1997
MICROSOFT OFFICE PROFESSIONALS FOR WINDOWS ILLUSTRATED, by Halvorson,
et. al., Course Technology, 1997
COMPUTING ESSENTIALS THE BRIEF VERSION, O'Leary & O'Leary, Mitchell/
McGraw-Hill Publishing, updated annually