The requirements for this program of study are effective beginning the semester shown above. If you began working on this program before the effective semester, you may not be affected by the changes. Consult with the program contact person or the department chair to determine your eligibility to complete the program under previous requirements.
Upon successful completion of this program, the student will be able to:
This program is currently under revision, please go to: https://medical-assisting.santarosa.edu/ma-program-study for current information, and/or contact Kat Slusser at KSlusser@SantaRosa.edu for more information and questions.
The Medical Assisting: Administrative Certificate of Achievement prepares students for work in physicians' offices, medical clinics, hospital outpatient clinics, health agencies, and educational institutions. This certificate provides training in administrative (front office) skills.
The duties of a medical assistant vary from office to office, depending on the location and size of the practice and the physician's specialty. In small practices, medical assistants are usually generalists, handling both clerical and clinical duties and reporting directly to an office manager or physician. Those in large practices tend to specialize in a particular area under the supervision of department administrators.
Administrative Medical Assistants' duties include greeting patients, answering telephones, scheduling appointments, maintaining and filing client medical records, completing insurance forms, arranging hospital admissions and laboratory services, handling billing, bookkeeping, and physician correspondence. They also help maintain a neat, clean waiting room and front office. They may advance to office management positions.
The employment outlook is very good. Job titles include administrative medical assistant, administrative assistant, medical receptionist, medical records clerk, medical secretary, hospital unit secretary, insurance claims processor, and medical research assistant.
This program of study is also available as an Associate degree major option.
- Demonstrate ability to greet patients, answer telephones, schedule appointments, maintain and filing client medical records, complete insurance forms,
arrange hospital admissions and laboratory services, handle billing, bookkeeping, and physician correspondence; and
- demonstrate means of helping to maintain a neat, clean waiting room and front office.