Evaluation Worksheet for Certificate Customer Service Skills
SID: ________________________________ Skills Certificate - 5017
  Effective: Fall 1981
Name: ________________________________ (707) 527-4693

REQUIREMENTS: Complete 5.5 units

Customer Service Skills Requirements - complete 5.5 units
CourseDescriptionUnitsCompletedIn ProgressComments
BOT 154.2 Customer Services Skills for Business0.5   
BOT 154.3 Business Etiquette0.5   
BOT 154.4 Time Management Skills0.5   
BOT 154.5 Ethical Issues in the Business Office0.5   
BOT 154.7 Communicating with People0.5   
BOT 154.8 Team Building for Office Workers0.5   
BOT 154.9 Stress Management for Office Workers0.5   
BOT 154.10 Conflict Management for Office Workers0.5   
BOT 154.11 Attitude in the Office Work Environment0.5   
BOT 154.12 Decision Making & Problem Solving0.5   
BMG 67.1 Managing Change0.5   

It is important that students who are completing an Associate Degree and desire to transfer to a four-year institution meet with a counselor to plan their lower division coursework. While many majors at SRJC are intended to align with lower division major preparation required by California public universities, specific lower-division major requirements vary among individual campuses. See a counselor, visit the Transfer Center, and check Guides For Transfer in Specific Majors, and ASSIST to review transfer preparation guides for specific schools and majors.


The recommended sequence is based on an assumed fall semester start. Take note of courses that are offered in a fall, spring, or summer only semester.

    Evaluation worksheet completed upon receipt of Transfer Credit Evaluation form. Includes credit from other institutions only received to date.

    Evaluation worksheet completed for ________________________________. Includes all SRJC and transfer credit received to date.

Units completed:    __________
Units in progress:    __________
Total:    __________
    Requirements Completed
    Pending (work in progress)
    Requirements Not Completed



Date: ________________________   By: ____________________________________________