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Each participant will be able to:
1. ask questions on material presented in certificate program;
2. demonstrate their ability to utilize the resources by scoring at least
70% on an open book, open notes exam.
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1. Human Resource Management
a) HR activities/Scope
b) Measuring HR/effectiveness
2. Written Communication
a) Memo's
b) Complaint letters
3. Human Relations
a) Effectiveness in a work team
b) Communication techniques
4. Spreadsheets
a) Layout
b) Column totals
5. The Hiring Process
a) Establishing the process
b) Behavior based interviewing
6. Payroll and Salary Administration
a) Basic Payroll
b) Salary Ranges
c) Merit budgets
7. Recordkeeping
a) Time limits
b) Document locations
8. Administrating leaves of absence
a) FMLA & ADA
b) Workers Comp and sick time
9. Benefits Administration
a) Major Medical
b) Social Security
c) Defined Benefit Plan
10. Fundamentals of HR Law
a) FLSA and Calif. Wage and Hour
b) ADA
11. Review & Comprehensive Exam
a) Review of key issues in each requirement
b) Comprehensive exam on key issues
| Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing
0 - 0% |
| None | |
| This is a degree applicable course but assessment tools based on writing are not included because skill demonstrations are more appropriate for this course. |
|
| Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving
0 - 0% |
| None | |
| Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations
10 - 30% |
| Performance exams | |
| Exams: All forms of formal testing, other than skill performance exams. | Exams
70 - 90% |
| ESSAY | |
| Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category
0 - 0% |
| None | |
