12/3/2024 9:08:23 AM	CEST 192 Course Outline as of Summer 2022	Changed Course
CATALOG INFORMATION
Discipline and Nbr:  CEST 192	Title:  NON TECH SKILLS CIV ENG
Full Title:  Non-Technical Skills for the Civil Engineering Technician
Last Reviewed:2/24/2020

Units		Course Hours per Week			Nbr of Weeks	Course Hours Total
Maximum	3.00	Lecture Scheduled	3.00		17.5 max.	Lecture Scheduled	52.50
Minimum	3.00	Lab Scheduled	0		6 min.	Lab Scheduled	0
		Contact DHR	0			Contact DHR	0
		Contact Total	3.00			Contact Total	52.50
		Non-contact DHR	0			Non-contact DHR Total	0

Total Out of Class Hours:  105.00

Total Student Learning Hours: 157.50

Title 5 Category:  AA Degree Applicable
Grading:  Grade Only
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly:  CEST399.92

Catalog Description:

An introduction to non-technical skills used by civil engineering and surveying technicians. The course will concentrate on developing an understanding of one's personal profile, emotional and social intelligence, group collaboration skills, project management skills, individual and group verbal/listening skills, written communication skills, and job search skills. Students will research technician-level careers in civil engineering and surveying technology.

Prerequisites/Corequisites:

Recommended Preparation:

Limits on Enrollment:

Schedule of Classes Information
Description:

An introduction to non-technical skills used by civil engineering and surveying technicians. The course will concentrate on developing an understanding of one's personal profile, emotional and social intelligence, group collaboration skills, project management skills, individual and group verbal/listening skills, written communication skills, and job search skills. Students will research technician-level careers in civil engineering and surveying technology.

(Grade Only)
Prerequisites:
Recommended:
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:		Effective:		Inactive:
Area:
CSU GE:	Transfer Area			Effective:	Inactive:
IGETC:	Transfer Area			Effective:	Inactive:
CSU Transfer:		Effective:		Inactive:
UC Transfer:		Effective:		Inactive:
C-ID:

Certificate/Major Applicable: Both Certificate and Major Applicable

COURSE CONTENT

Student Learning Outcomes:
At the conclusion of this course, the student should be able to:

1. Demonstrate speaking, writing and listening skills appropriate to the workplace.

2. Describe the process for obtaining employment in the field of civil engineering and surveying technology and develop job application materials, such as a resume.

 

Objectives:

At the conclusion of this course, the student should be able to:

1. Define and describe why non-technical skills are important to technicians and their success in

    the industry

2. Complete a personal profile examination

3. Identify and define the different types of emotional and social intelligence used by the

    technician in the workplace

4. Perform a job search and develop a resume

Topics and Scope

I. Role of the Civil Engineering and Surveying Technician in the Workplace

    A. Career roles of land surveyors, civil engineers and Geographic Information System (GIS)

         analysts as professionals

    B. Career roles of the technical professional

    C. Relationship between peers and professionals

    D. Public servants in public and private practice

    E. Legal, moral, and ethical issues in civil engineering and surveying practice

    F. Overview of important non-technical skills for technical workers

II. Self-Assessment: Developing a Personal Profile

    A. Understanding ways in which a person interacts with the environment

    B. Identifying employment goals

    C. Identifying strengths and weaknesses

III. Emotional and Social Intelligence

    A. Components of social and emotional intelligence

    B. Negotiating complex social relationships and environments

    C. Changing social intelligence by altering attitudes and behavior in response to complex

         social environments

    D. Monitoring one's own and other people's emotions, to discriminate between different

         emotions and label them appropriately, and to use emotional information to guide

         thinking and behavior

    E. Developing emotional and social intelligence to drive leadership performance

IV. Working in a Group: Developing Collaboration Skills

    A. Forming a group: Developing a team based on trust, respect, individual responsibility and

         accountability

    B. Role of active listening and constructive feedback

    C. Establish common goal

    D. Create a timeline

    E. Outline group objectives and assign tasks such as:  facilitator, idea-generator, summarizer,

         evaluator, mediator, encourager, and recorder

    F. Resolving conflicts: setting up ground rules

    G. Leadership skills

    H. Assessing group work

V. Project Management Skills

    A. Defining the problem

     B. Setting and prioritizing goals/objectives

    C. Research: Getting information needed

     D. Planning

         1. identifying necessary tasks to meet goals/objectives

         2. making a work plan

         3. scheduling tasks and documenting progress

         4. time/activity logs

         5. diaries and reports

    E. Developing alternatives: Investigating ideas and possible solutions and evaluation using

         goals/objectives

    F. Selecting final option and documenting it

    G. Issues in time management: Dealing with procrastination, understanding perseverance

VI. Elements of Effective Communication

    A. Information and its emotional content

    B. Nonverbal communication

    C. Active listening

    D. Managing stress

    E. Emotional awareness

VII. Creating an Oral Presentation

    A. Preparation: Research and development of content

    B. Organization

    C. Visual aids and the role of technology

    D. Delivery: Voice volume, rate, pitch, and quality

    E. Enthusiasm and connection with audience

    F. Dealing with audience questions

VIII. Writing a Report

    A. Understand the purpose

    B. Preparation: research and development of content

    C. Organization: title, introduction, body, conclusion, recommendations, bibliography and

         appendices

    D. Making an outline

    E. Making a draft

    F. Final version

    G. Use of analytical thinking  

     H. Appropriate language

    I.  Graphic elements

IX. Job Search Essentials

    A. Research technician-level careers in civil engineering and surveying technology

    B. Memo writing: hard copy and email

    C. Developing a resume

    D. Developing an online resume / presence

    E. Developing a cover letter

    F.  Networking

    G. Online job search

    H. Job-related research

    I.  Understanding your strengths and weaknesses

    J. Applying for a job

     K. Interview skills

X. Job Retention and Advancement

    A. Promptness and attendance

    B. Neatness and precision

    C. Writing skills and mathematical skills

    D. Certification and licensure

    E. Changing employment venues

Assignments:

1. Reading (20-40 pages) per week

2. Homework assignments

3. Cover letter and resume

4. Group research project

5. Group participation

6. Oral presentation on cover letter, resume, or homework assignments (optional)

7. Oral presentation on project

8. Personal profile evaluation

9. Quiz(zes) and exam(s) (1-4)

Methods of Evaluation/Basis of Grade.

Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.		Writing 30 - 60%
Homework assignments, cover letter and resume
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.		Problem Solving 5 - 15%
Group research project
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.		Skill Demonstrations 10 - 20%
Personal profile evaluation
Exams: All forms of formal testing, other than skill performance exams.		Exams 10 - 20%
Quiz(zes) and exam(s)
Other: Includes any assessment tools that do not logically fit into the above categories.		Other Category 10 - 20%
Group participation, presentation(s)

Representative Textbooks and Materials:

Communication Skills: The Ultimate Guide for Improving Your Communication Skills. Reed, Ava. Amazon Digital Services, Inc. 2014 (classic)

Social Skills. 2nd ed. Angelo, Gabriel. SN & NS Publications. 2014 (classic)

Personal Profile System - A Plan to Understanding Yourself & Others. Carlson Training Products. Inscape Publishing. 1994 (classic)

Emotional Intelligence. 2nd ed. Goleman, Daniel. Bantam Books. 2005 (classic)

Instructor prepared materials

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