4/25/2024 6:46:27 AM	BMG 90.1 Course Outline as of Fall 2006	Inactive Course
CATALOG INFORMATION
Discipline and Nbr:  BMG 90.1	Title:  MGMT OFFICE SYSTEMS
Full Title:  Management and Coordination of Electronic Office Systems
Last Reviewed:4/7/2006

Units		Course Hours per Week			Nbr of Weeks	Course Hours Total
Maximum	1.00	Lecture Scheduled	3.00		6 max.	Lecture Scheduled	18.00
Minimum	1.00	Lab Scheduled	0		6 min.	Lab Scheduled	0
		Contact DHR	0			Contact DHR	0
		Contact Total	3.00			Contact Total	18.00
		Non-contact DHR	0			Non-contact DHR Total	0

Total Out of Class Hours:  36.00

Total Student Learning Hours: 54.00

Title 5 Category:  AA Degree Applicable
Grading:  P/NP Only
Repeatability:  00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As: 
Formerly: 

Catalog Description:

The Office Manager coordinates the electronic office systems of which the effectiveness hinges on the compatibility of the electronic office system which includes computers, software, printers, modems, telephones and faxes.  Purchasing and leasing options, technical support and staff training are also important elements of the system.

Prerequisites/Corequisites:

Recommended Preparation:

Limits on Enrollment:

Schedule of Classes Information
Description:

The Office Manager coordinates the electronic office systems the effectiveness of which hinges on the compatibility of the system's hardware, software, staff training and technical support.

(P/NP Only)
Prerequisites:
Recommended:
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP

ARTICULATION, MAJOR, and CERTIFICATION INFORMATION

Associate Degree:		Effective:		Inactive:
Area:
CSU GE:	Transfer Area			Effective:	Inactive:
IGETC:	Transfer Area			Effective:	Inactive:
CSU Transfer:		Effective:		Inactive:
UC Transfer:		Effective:		Inactive:
C-ID:

Certificate/Major Applicable: Certificate Applicable Course

COURSE CONTENT

Outcomes and Objectives:
At the conclusion of this course, the student should be able to:

  At the completion of this course the student will be able to:

1. Assess the current electronic equipment needs of an organization.

2. Review and forecast organizational direction in determining future

  electronic equipment needs.

3. Evaluate capabilities of computer hardware and software available

  that fulfill the needs of the organization.

4. Evaluate capabilities of printers, modems, and supplementary computer

  equipment for compatibility with current computer systems or proposed

  purchases of new computer systems.

5. Evaluate capabilities of communication systems such as multi-lined

  telephones, answering machines, and fax machines to fulfill the needs

  of the organization, including compatibility for interfacing.

6. Examine additional electronic equipment needs such as copy machines;

  evaluate desired capabilities in relation to the need of the

  organization for the appropriate time in the future.

7. Compare the advantages and disadvantages of leasing and purchasing

  of electronic business systems, considering the needs and direction

  of the organization.

8. Prepare a recommendation for replacement or acquisition of electronic

  business systems.

9. Examine need for technical support and research acquisition of needed

  support.

10. Design a training session to familiarize staff with the operation

   and integration of electronic business systems.

Topics and Scope

1. Present procedures for assessing current and future electronic needs in

  relationship to organizational direction.

2. Assess current electronic equipment available including computer

  hardware and software.

3. Determine types of available printers and modems; communications

  systems including multi-lined telephones, answering machines, faxes and

  supplementary electronic equipment such as copy machines.

4. Analyze the compatibility for interfacing of all electronic business

  systems.

5. Determine effectiveness of current electronic business systems;

  consider replacement and/or expansion needs.

6. Compare purchasing and leasing proposals for updating business systems.

7. Present examples for determination of needs and acquisiton of

  technical support.

8. Present staff training session for operation and integration of

  electronic business systems.

Assignments:

- Using the student's own organization or an organization chosen or

 assigned, evaluate the electronic equipment needs of that organization,

 including but not limited to computer hardware and software,

 supplementary computer equipment, communications equipment, and copy

 equipment.  Document needs and form questions concerning equipment

 compatibility and capabilities.

- By phone or in person, contact three or more retail electronic

 equipment stores to interview knowledgeable computer sales

 representatives to communicate the organizational needs and direction

 in order to evaluate equipment for consideration.  After selecting

 equipment based on need and compatibility, choose two or more systems

 to evaluate.  Document findings in spreadsheet format.

- By phone or in person, contact three or more retail electronic

 equipment stores to interview knowledgeable communications systems

 sales representatives to communicate the organizational needs and

 direction in order to evaluate equipment for consideration.

 After selecting equipment based on need and possibly on compatibility,

 choose two or more systems to evaluate.  Document findings in spread-

 sheet format.

- By phone or in person, contact three or more retail electronic

 equipment stores to inteview knowledgeable office systems sales

 representatives to communicate the organizational needs and direction

 in order to evaluate copy machine equipment for consideration.

 After selecting equipment based on need and possibly on compatibility,

 choose two or more systems to evaluate.  Document findings in spread-

 sheet form.

- Compare the advantages and disadvantages of leasing and of purchasing

 at least two pieces of an electronic business system, considering

 the needs and direction of the organization.  Prepare a written

 recommendation for either leasing or purchasing two pieces of

 equipment for the future, including the availability of technical

 support, warranties, maintenance or service contracts, and extended

 warranties when appropriate.

- Design a training session instructing staff on the operation and/or

 integration of at least one piece of an electronic business system.

Methods of Evaluation/Basis of Grade.

Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing.		Writing 25 - 50%
Document needs of organization.
Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills.		Problem Solving 25 - 50%
Develop spreadsheets to evaluate equipment.
Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams.		Skill Demonstrations 15 - 30%
Class demonstration of training session.
Exams: All forms of formal testing, other than skill performance exams.		Exams 0 - 0%
None
Other: Includes any assessment tools that do not logically fit into the above categories.		Other Category 5 - 35%
Attendance & participation

Representative Textbooks and Materials:

Various technical references

The Buy-It-Right Now Business Product Guide, by Les Krantz, 1998.

Print PDF