| 12/21/2024 3:35:33 AM |
| Inactive Course |
| CATALOG INFORMATION
|
| Discipline and Nbr:
BMG 67.2 | Title:
CONFLICT MANAGEMENT |
|
| Full Title:
Conflict Management |
| Last Reviewed:4/14/2003 |
| Units | Course Hours per Week | | Nbr of Weeks | Course Hours Total |
| Maximum | 1.00 | Lecture Scheduled | 1.00 | 17.5 max. | Lecture Scheduled | 17.50 |
| Minimum | 1.00 | Lab Scheduled | 0 | 2 min. | Lab Scheduled | 0 |
| | Contact DHR | 0 | | Contact DHR | 0 |
| | Contact Total | 1.00 | | Contact Total | 17.50 |
| |
| | Non-contact DHR | 0 | | Non-contact DHR Total | 0 |
| | Total Out of Class Hours: 35.00 | Total Student Learning Hours: 52.50 | |
Title 5 Category:
AA Degree Applicable
Grading:
Grade or P/NP
Repeatability:
00 - Two Repeats if Grade was D, F, NC, or NP
Also Listed As:
Formerly:
Catalog Description:
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Develops knowledge and skills in diagnosing, preventing, and identifying causes of conflict. Provides the strategy options, techniques, and environmental considerations for dealing with and evaluating a diagnosed conflict.
Prerequisites/Corequisites:
Recommended Preparation:
Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Schedule of Classes Information
Description:
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Develops knowledge and skills in diagnosing, preventing, and identifying causes of conflict. Provides the strategy options, techniques, and environmental considerations for dealing with and evaluating a diagnosed conflict.
(Grade or P/NP)
Prerequisites:
Recommended:Eligibility for ENGL 100 or ESL 100
Limits on Enrollment:
Transfer Credit:
Repeatability:00 - Two Repeats if Grade was D, F, NC, or NP
ARTICULATION, MAJOR, and CERTIFICATION INFORMATION
| Associate Degree: | Effective: | | Inactive: | |
| Area: | | |
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| CSU GE: | Transfer Area | | Effective: | Inactive: |
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| IGETC: | Transfer Area | | Effective: | Inactive: |
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| CSU Transfer: | | Effective: | | Inactive: | |
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| UC Transfer: | | Effective: | | Inactive: | |
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| C-ID: |
Certificate/Major Applicable:
Certificate Applicable Course
COURSE CONTENT
Outcomes and Objectives:
At the conclusion of this course, the student should be able to:
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Upon completion of the course, students will be able to:
1. Formulate a description of a conflict in a cultural and historical
context.
2. Uncover the contributing causes of a conflict and examine possible
preventions.
3. Differentiate between positions, issues, and interests of disputants
and stakeholders.
4. Decide on a strategy, develop a congruent action plan, and evaluate
environmental needs.
5. Negotiate and summarize key points, then construct a settlement
agreement.
6. Evaluate the results of a resolution based on four satisfaction-level
scales.
Topics and Scope
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1. Definition and levels of conflict.
2. Conflict in cultural and historical context.
3. Emotions and conflict.
4. The contributing causes of conflict.
5. Possible preventions of conflict.
6. Positions, issues, and interests of disputants and stakeholders.
7. Overall and contingency strategies.
8. A congruent action plan.
9. Environmental factors.
10. The settlement agreement.
11. Theories of four satisfaction scales for evaluating a settlement
agreement.
Assignments:
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1. In-class written assignments.
2. Homework.
3. Group activities.
4. Role-playing.
5. Workbook exercises.
6. Case studies.
7. Skill demonstrations.
8. Participation in classroom activities.
9. Examination(s).
Methods of Evaluation/Basis of Grade.
| Writing: Assessment tools that demonstrate writing skill and/or require students to select, organize and explain ideas in writing. | Writing
25 - 35% |
| Written homework, In-class written assignments, short essay question | |
| Problem solving: Assessment tools, other than exams, that demonstrate competence in computational or non-computational problem solving skills. | Problem Solving
20 - 25% |
| Group activities, workbook exercises, case studies | |
| Skill Demonstrations: All skill-based and physical demonstrations used for assessment purposes including skill performance exams. | Skill Demonstrations
20 - 40% |
| Role-playing, skill demonstrations | |
| Exams: All forms of formal testing, other than skill performance exams. | Exams
1 - 20% |
| Multiple choice, True/false, Short essays | |
| Other: Includes any assessment tools that do not logically fit into the above categories. | Other Category
10 - 30% |
| Participation in classroom activities | |
Representative Textbooks and Materials:
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Instructor-prepared materials.
Yankelovitch, MAGIC OF DIALOGUE: TRANSFORMING CONFLICT INTO COOPERATION, Simon & Schuster, 1999 (classic in field).
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